Delta/Porter Cable Customer Service

Phone Number & Contact Info

Delta/Porter Cable's Best Phone Number

888-848-5175
Toll-free·Calls Customer Service·Most popular Delta/Porter Cable number
Q:

How do I talk to a live human at Delta/Porter Cable?

A:Must choose an option 1-2, then press 3.
Q:

Does Delta/Porter Cable offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Delta/Porter Cable phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-2, then press 3.
Here is how our research team describes the way the Delta/Porter Cable phone system greets you: Retailer or distributor, press 1. For products, press 2.
Below are some clips we've found from Delta/Porter Cable's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Welcome to Porter Cable, build to perform.
If you are a retailer or distributor, please press one.
If you are an end user of our products, please press two."
Excerpt from a call with Delta/Porter Cable
Wednesday, May 29, 2024 5:33 PM

What are the hours and when should I call?

Delta/Porter Cable operates the call center for this 888-848-5175 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 276 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Delta/Porter Cable phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Delta/Porter Cable staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Delta/Porter Cable is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 276 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Delta/Porter Cable

In summation, the best day to call Delta/Porter Cable is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Delta/Porter Cable staffs the call center well on Wednesday.

Why Customers Call Delta/Porter Cable

If you have time to do a bit of reading before you call Delta/Porter Cable, we recommend you read over some of our problem-specific articles.

What is the warranty for Delta/Porter Cable products?

The warranty for Delta/Porter Cable products varies depending on the specific product. Generally, power tools have a warranty period of either 1 year or 3 years. Some products, such as compressors, have a longer warranty period of up to 5 years. The warranty covers defects in materials and workmanship under normal use and service. However, it does not cover normal wear and tear, misuse, abuse, or unauthorized repairs. To take advantage of the warranty, customers must present proof of purchase and should contact Delta/Porter Cable directly or the authorized dealer where the product was purchased. For more information on specific warranty terms and conditions, customers can refer to the product manual or contact Delta/Porter Cable customer service.

Are Delta/Porter Cable products available internationally?

No, Delta/Porter Cable products are not available internationally. Delta/Porter Cable is a brand that primarily operates within the United States. They have a strong presence in the US market and have built a reputation for their high-quality power tools and equipment. However, they do not currently offer their products for purchase outside of the US. If you are located outside of the United States and are interested in Delta/Porter Cable products, you may need to explore alternative brands or consider purchasing through authorized resellers or online platforms that offer international shipping options.

What is the return policy for Delta/Porter Cable products?

Our return policy for Delta/Porter Cable products is designed to ensure customer satisfaction. If you are unsatisfied with your purchase, you may return the product within 30 days from the date of purchase for a full refund or exchange. The item must be unused and in its original packaging, accompanied by the receipt or proof of purchase. Certain conditions apply to returns on power tools and accessories, including a 15% restocking fee. Additionally, some products may have specific warranty terms and guidelines. We recommend contacting our customer service team for further details or initiating a return request online. Rest assured, we aim to provide a hassle-free and fair return process for our valued customers.

Top Delta/Porter Cable customer service problems

Click the link above to get answers to just about any Delta/Porter Cable customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Delta/Porter Cable, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about Delta wood planer parts: "I'm looking to change the oil and need to know what I can buy locally or order, also asking about replacement parts for a Delta wood planer."
- From a call lasting 8m 5s , Jan 23, 2024 2:35 PM

More Delta/Porter Cable Customer Service Contacts

There are of course other ways to contact Delta/Porter Cable customer service besides the phone. Below we list the best ones, by medium.

Delta/Porter Cable Customer Help Desk / Web Support

portercable.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Delta/Porter Cable customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Delta/Porter Cable's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delta/Porter Cable agent. This phone number is Delta/Porter Cable's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-848-5175 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Delta/Porter Cable first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Delta/Porter Cable has 1 phone number. It's not always clear what is the best way to talk to Delta/Porter Cable representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Delta/Porter Cable. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Delta/Porter Cable. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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