Dayton Power & Light Co Customer Service

Phone Number & Contact Info

Dayton Power & Light Co's Best Phone Number

937-331-3900
Calls Customer Service·Most popular Dayton Power & Light Co number
Q:

How do I talk to a live human at Dayton Power & Light Co?

A:Press 2 at the first menu. Then press 0.
Q:

Does Dayton Power & Light Co offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Dayton Power & Light Co phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 at the first menu. Then press 0.
Here is how our research team describes the way the Dayton Power & Light Co phone system greets you: AEF Ohio - Outages, press 1. Billing, press 2. Moving, press 3. Electric Choice, press 4. To speak with an agent, press 0.

What are the hours and when should I call?

Dayton Power & Light Co operates the call center for this 937-331-3900 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 157 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dayton Power & Light Co phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dayton Power & Light Co staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Dayton Power & Light Co is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 157 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Dayton Power & Light Co

In summation, the best day to call Dayton Power & Light Co is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dayton Power & Light Co staffs the call center well on Wednesday.

Why Customers Call Dayton Power & Light Co

If you have time to do a bit of reading before you call Dayton Power & Light Co, we recommend you read over some of our problem-specific articles.

What is Dayton Power & Light Co?

Dayton Power & Light Co (DP&L) is a leading energy provider serving the Dayton, Ohio region. As a regulated electric utility, DP&L delivers reliable and affordable electricity to over 520,000 residential, commercial, and industrial customers. With a rich history spanning over 100 years, DP&L has demonstrated a strong commitment to the communities it serves. The company operates and maintains a robust electrical infrastructure, including power plants, transmission lines, and distribution networks, ensuring dependable power supply. DP&L also offers various energy efficiency programs and renewable energy options to help customers reduce their carbon footprint and lower energy costs. With a dedicated workforce and a focus on customer satisfaction, DP&L continues to play a pivotal role in powering Dayton and contributing to the region's growth and prosperity.

Top Dayton Power & Light Co customer service problems

Click the link above to get answers to just about any Dayton Power & Light Co customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Dayton Power & Light Co's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dayton Power & Light Co agent. This phone number is Dayton Power & Light Co's best phone number because 942 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 937-331-3900 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Dayton Power & Light Co first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Dayton Power & Light Co has 1 phone number. It's not always clear what is the best way to talk to Dayton Power & Light Co representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Dayton Power & Light Co. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dayton Power & Light Co. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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