Are there any programs or assistance available for low-income customers?

Asked 6 months ago
Yes, Dayton Power & Light Co offers several programs and assistance for low-income customers. We understand the financial challenges faced by some customers and are committed to providing support. Our Percentage of Income Payment Plan (PIPP) allows eligible customers to pay a portion of their income towards their energy bills. Additionally, we offer the Home Energy Assistance Program (HEAP), which provides eligible households with financial aid to help cover heating and cooling costs. The Energy Assistance Program (EAP) also assists qualifying customers with bill payment during times of emergency. To further aid low-income customers, we offer energy efficiency programs like the Home Energy Audit and Weatherization Assistance Program, which provide free assistance to increase energy efficiency and reduce utility costs. For more details and to apply, please visit our website or contact our customer service team.
Answered Nov 1, 2023

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