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Dayton Power & Light Co Customer FAQ

Top Answers & How-to Guides

What is Dayton Power & Light Co's Phone Number?

The question we are asked most often is about how to talk to Dayton Power & Light Co customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I change my account information?

To modify account information with Dayton Power & Light Company, customers can log into their online account on the official...
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Recent Dayton Power & Light Co Customer Questions

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Power Outages

What should I do in case of a power outage?

In the event of a power outage, check if it affects just your home or a larger area, keep flashlights ready, minimize...
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What should I do if my power is restored but my lights are still out?

If power is restored but lights are out, first check if other devices work and inspect circuit breakers for any trips. Also,...
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What should I do if I smell gas?

If you detect a gas smell, prioritize safety by avoiding sparks, leaving the area, and notifying others nearby. Find a secure...
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Streetlight and Service Issues

How can I report a streetlight outage?

To report a streetlight outage to Dayton Power & Light Company, customers should identify the location using nearby landmarks...
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Can I report an issue with my power service online?

Yes, customers can typically report power service issues online with Dayton Power & Light Company through their website, which...
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Billing and Payments

Where can I find information about my bill?

For billing information related to Dayton Power & Light Company, visiting their official website is recommended. It provides...
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What payment options are available?

Dayton Power & Light Co provides multiple payment methods, including online payments, phone payments, mailing payments, and...
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How can I set up automatic bill payment?

To establish automatic bill payment with Dayton Power & Light Co, customers can use the online portal to enroll by entering...
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What is the process for disputing a billing error?

To dispute a billing error with Dayton Power & Light Company, customers should first review their bill for discrepancies and...
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How can I change my account information?

To modify account information with Dayton Power & Light Company, customers can log into their online account on the official...
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Energy Assistance and Programs

Are there any programs or assistance available for low-income customers?

Dayton Power & Light Company offers programs for low-income individuals, including the Energy Assistance Program for helping...
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Are there any renewable energy options available?

Dayton Power & Light Co provides various renewable energy choices, including a program that lets customers buy energy from...
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How can I find someone to help me with energy efficiency audits?

To find help with energy efficiency audits, you can look into programs offered by utility companies like Dayton Power & Light...
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Energy Conservation

Are there any energy-saving tips for reducing my consumption?

There are numerous strategies to cut energy usage, including investing in ENERGY STAR appliances, employing smart home devices...
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Can I schedule a meter reading for a specific date?

Dayton Power & Light Company generally does not permit scheduling meter readings for specific dates. Regular readings occur as...
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We look to the Dayton Power & Light Co issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Dayton Power & Light Co issues reported to GetHuman

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