Coventry Health Care Inc. Customer Service

Phone Number & Contact Info

Coventry Health Care Inc.'s Best Phone Number

800-937-6824
Toll-free·Calls Provider Support·Most popular Coventry Health Care Inc. number
Q:

How do I talk to a live human at Coventry Health Care Inc.?

A:Press 4 then 1
Q:

Does Coventry Health Care Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 18 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

Coventry Health Care Inc. Customer Phone Numbers

Corporate Offices

301-581-0600
24 hours, 7 days · Calling this Coventry Health Care Inc. number should go right to a real human being · If you know your party's extension, press it now. For the automatic directory, press 9. For guests, press 1. For vendors, press 2. For employees, press 3. To speak to an operator, press 0.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Coventry Health Care Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4 then 1

What are the hours and when should I call?

Coventry Health Care Inc. operates the call center for this 800-937-6824 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 672 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Coventry Health Care Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Coventry Health Care Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Coventry Health Care Inc. is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 672 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Coventry Health Care Inc.

In summation, the best day to call Coventry Health Care Inc. is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Coventry Health Care Inc. staffs the call center well on Tuesday.

Why Customers Call Coventry Health Care Inc.

If you have time to do a bit of reading before you call Coventry Health Care Inc., we recommend you read over some of our problem-specific articles.

What is Coventry Health Care Inc. and what services do they provide?

Coventry Health Care Inc. is a leading health insurance company that offers a wide range of services to individuals, employers, and government entities. As a part of the Aetna family, Coventry Health Care aims to provide affordable and accessible healthcare solutions to its members. Their services include health plans for individuals and families, employer-sponsored group plans, Medicare Advantage plans, and Medicaid managed care programs. Coventry Health Care also offers a variety of specialized healthcare services such as dental plans, pharmacy benefits management, behavioral health services, disease management programs, and wellness initiatives. With a focus on quality, innovation, and customer satisfaction, Coventry Health Care Inc. strives to meet the diverse healthcare needs of its members while promoting better health outcomes.

What are the different types of health insurance plans offered by Coventry Health Care Inc.?

Coventry Health Care Inc. offers a range of health insurance plans to suit diverse needs. These include traditional fee-for-service insurance, where members have the flexibility to choose healthcare providers; health maintenance organization (HMO) plans, which offer comprehensive coverage with a primary care physician coordinating healthcare services; preferred provider organization (PPO) plans, which provide a network of preferred providers and flexibility to see specialists without referrals; point-of-service (POS) plans, combining elements of HMO and PPO plans; CoventryOne plans, designed for individuals and families; and Medicare Advantage plans, offering extra coverage for Medicare beneficiaries. Each plan type provides unique features and benefits, enabling individuals to select the most suitable option based on their healthcare requirements, preferences, and budgetary considerations.

Top Coventry Health Care Inc. customer service problems

Click the link above to get answers to just about any Coventry Health Care Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Coventry Health Care Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Coventry Health Care Inc. agent. This phone number is Coventry Health Care Inc.'s best phone number because 4,032 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-937-6824 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Coventry Health Care Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Coventry Health Care Inc. has 2 phone numbers. It's not always clear what is the best way to talk to Coventry Health Care Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Coventry Health Care Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Coventry Health Care Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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