How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Courtyard by Marriott below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Courtyard by Marriott phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, press 2, enter phone number
Below are some clips we've found from Courtyard by Marriott's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Marriott.
How can I help you today? You can say things like make a reservation or what's my points balance?"
Excerpt from a call with Courtyard by Marriott
Thursday, March 28, 2024 2:53 PM
The first phone menu
"Thank you for calling Marriott.
How can I help you today?
You can say things like make a reservation or what my okay.
Question about a reservation. To get you the help you need, which are you calling about?
You can say book a reservation, change a reservation, confirm a reservation, cancel a reservation, or something else.
You can say book a reservation or press one.
Change a reservation or press two, confirm a reservation or press three, cancel a reservation or press four, or something else or press five."
Excerpt from a call with Courtyard by Marriott
Saturday, February 24, 2024 5:49 PM
What are the hours and when should I call?
Courtyard by Marriott operates the call center for this 800-721-7033 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 122 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Courtyard by Marriott call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Courtyard by Marriott phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Courtyard by Marriott staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Courtyard by Marriott is Sunday.The most busy day to call is Friday, which averages 238% more phone calls by comparison.Again, this is based on a sample of 122 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Courtyard by Marriott is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Courtyard by Marriott staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Courtyard by Marriott
If you have time to do a bit of reading before you call Courtyard by Marriott, we recommend you read over some of our problem-specific articles.
Yes, parking is available at Courtyard by Marriott. Our hotel offers convenient on-site parking for our guests. Whether you are traveling by car or renting a vehicle during your stay, you will have peace of mind knowing that parking facilities are readily accessible on our premises. We understand the importance of hassle-free parking, so rest assured that you can securely park your vehicle at our hotel. Our parking area is well-maintained, and our attentive staff is always on hand to assist you with any parking needs you might have during your stay. Experience a worry-free stay at Courtyard by Marriott with our convenient parking option.
Yes, Courtyard by Marriott allows pets at select locations. As a pet-friendly hotel, we understand that pets are part of the family and we strive to make their stay as comfortable as possible. However, there are certain restrictions and guidelines in place. Guests are required to notify the hotel in advance about bringing their pets and additional fees may apply. Only well-behaved domesticated pets such as dogs and cats are permitted, with a maximum weight limit specified by each hotel. Pets must be crated when left unattended in the room and are not allowed in the hotel's common areas, including restaurants, fitness centers, and pool areas. Courtyard by Marriott aims to provide a pleasant stay for all guests, both with and without pets.
Yes, the rooms at Courtyard by Marriott come with a refrigerator. Each room is equipped with a mini-refrigerator that provides guests with the convenience of storing and preserving their food and beverages. Whether you are traveling for business or leisure, you can feel at home with this useful amenity available in our spacious and well-appointed rooms. The refrigerator allows guests to keep their snacks, drinks, or any leftovers fresh during their stay. We understand the value of providing amenities that enhance your comfort and convenience, and the inclusion of a refrigerator is just one of the many ways we strive to make your stay enjoyable at Courtyard by Marriott.
Click the link above to get answers to just about any Courtyard by Marriott customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Courtyard by Marriott, and their purpose. Are any of these similar to the reason you are trying to call?
Missing reservation confirmation: "I wanted to make sure our reservation was linked to my Gold Elite account."
- From a call lasting 15m 25s , Nov 7, 2024 8:15 PM
Inquire about shuttle service: "I'd like to know if your Courtyard by Marriott Springfield Airport has shuttle service free free shuttle service to the airport."
- From a call lasting 6m 29s , Oct 29, 2024 2:25 AM
Inquiring about hotel amenities: "I'm just trying to find out if the Courtyard Marriott in Rockaway has a pool or a sauna and a steam room."
- From a call lasting 11m 55s , Aug 30, 2024 8:56 PM
Refund inquiry for stay: "I'm trying to get a refund for a stay at the Courtyard Salinas Monterey."
- From a call lasting 5m 1s , Aug 19, 2024 9:18 PM
Confirm reservation: "Confirm a reservation."
- From a call lasting 7m 37s , Mar 28, 2024 2:53 PM
Late check-in notification: "I'm trying to get a hold of them to let them know I'm gonna be late for check-in."
- From a call lasting 7m 27s , Feb 22, 2024 12:44 AM
Information about why customers call Courtyard by Marriott is extracted from issues that customers have reported to GetHuman.
This is Courtyard by Marriott's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Courtyard by Marriott agent. This phone number is Courtyard by Marriott's best phone number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-721-7033 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Courtyard by Marriott first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Courtyard by Marriott has 2 phone numbers. It's not always clear what is the best way to talk to Courtyard by Marriott representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Courtyard by Marriott. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Courtyard by Marriott. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.