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Courtyard by Marriott Customer FAQ

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What is Courtyard by Marriott's Phone Number?

The question we are asked most often is about how to talk to Courtyard by Marriott customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Courtyard by Marriott Customer Questions

Does the Courtyard at Boston Airport allow pets/service animal?

Courtyard by Marriott locations generally allow service animals as defined by the Americans with Disabilities Act. However, pet policies can vary by location. It is best to check the specific pet policy for the Courtyard at Boston Airport for any restrictions or fees related to having pets.
Asked Oct 21, 2025 12:34 AM

What should I expect when house keeping comes to clean room

When housekeeping comes to clean your room, you can expect them to dust surfaces, vacuum the floors, change the bed linens, and clean the bathroom. They will also replenish toiletries and restock items like coffee and tea. Housekeeping typically aims to maintain a welcoming and tidy environment. If you have specific requests or preferences, it's best to communicate them to ensure a comfortable stay.
Asked May 12, 2025 7:23 AM

Help me with my Courtyard by Marriott customer service issue

Services

Does Courtyard by Marriott offer free Wi-Fi?

Courtyard by Marriott generally offers guests free Wi-Fi in rooms and shared spaces, though policies may differ by location....

Is parking available at Courtyard by Marriott?

Most Courtyard by Marriott properties offer parking options, which may include self-parking and valet. Fees can vary,...

Does Courtyard by Marriott offer a shuttle service to the airport?

Many Courtyard by Marriott hotels provide shuttle services to airports, but this can differ by location. Guests should verify...

Are there meeting or event spaces available at Courtyard by Marriott?

Courtyard by Marriott has meeting and event spaces suitable for various gatherings, equipped with flexible layouts, audiovisual...

Amenities

Do the rooms at Courtyard by Marriott include a refrigerator?

Most Courtyard by Marriott hotels typically offer refrigerators in guest rooms, but availability can vary by location and room...

What amenities are included in the room rate at Courtyard by Marriott?

Courtyard by Marriott typically provides various amenities included in the room rate, such as free high-speed internet,...

Is breakfast included in the room rate at Courtyard by Marriott?

Generally, breakfast is not included in the standard room rate at Courtyard by Marriott. Guests can purchase breakfast...

Does Courtyard by Marriott have a fitness center?

Courtyard by Marriott generally includes a fitness center at most of its locations, equipped with cardio and strength training...

Does Courtyard by Marriott offer room service?

Courtyard by Marriott does not generally provide standard room service but offers a bistro with food and drink options. Guests...

Policies

What is the check-in and check-out time at Courtyard by Marriott?

At Courtyard by Marriott, standard check-in time is usually 3:00 PM, and check-out is at 12:00 PM. These times can differ by...

Are pets allowed at Courtyard by Marriott?

Courtyard by Marriott's pet policy differs by location, with many allowing pets under specific rules. Guests might encounter...

Can I earn rewards points with my stay at Courtyard by Marriott?

Yes, guests at Courtyard by Marriott can accumulate rewards points through the Marriott Bonvoy loyalty program. By enrolling...
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