Comcast New Customer Concierge Phone Number
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular Comcast phone number (it's ranked #10). Most customers call 800-934-6489 for support: Click here for best option
Other customers got on the phone recently because:
Am trying to change auto pay information
I WANT A LIVE FIXER TO COME TO MY HOUSE OR I WILL CANCEL COMCAST
I have just sent a message with the number of my land line, which does not receive a text.
My husband died in January of ****. Our account was in his name. I jumped through many...
There is a very serious problem with my account and I can't seem to get it fixed on lin...
I need to turn in my old equipment I’m being charged $** a month I was wondering where...
The box light went out on my cable box and I'm not getting any service it happened yest...
i purchased xfinity prepay * months ago and used it up until about * months ago . well...
Internet is not connected to my tablet and other phones.
Why am I being charged $** more every month?
It's so impossible to actually talk to a Comcast agent on the phone!! All I want is to...
I'm late for an appointment at Richmond u.s. ** Comcast Indiana. I am coming I'll be th...
I was charged $*** for a service technician however the problem was with Comcast's equi...
Our bill is getting higher. I called last month (thru get human) telling them our bill...
Help me with my issue
Comcast New Customer Concierge Phone Number 888-986-8447 - Info & Statistics
Phone number to dial888-986-8447
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial10:45am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Rank (among phone numbers)10
Alternate methodsphone or chat or twitter or web
Quality of communication54%
Quality of help36%
Best phone number800-934-6489
Information last updatedThu May 19 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Comcast's 888-986-8447 New Customer Concierge Number
This Comcast phone number is ranked #10 out of 10 because 331,158 Comcast customers tried our tools and information and gave us feedback after they called. The reason customers call 888-986-8447 is to reach the Comcast New Customer Concierge department for problems like Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service. As far as we can tell, Comcast has call center locations in South Carolina or Pennsylvania or Colorado or New Hampshire and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Comcast has 10 phone numbers and 14 different ways to get customer help. We've compiled information about 888-986-8447 and ways to call or contact Comcast with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Comcast at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Comcast New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Comcast's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Comcast in General
While 888-986-8447 is Comcast's #10 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-934-6489 is their best customer phone number overall, and we have put together a comparison of their 14 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Comcast help by calling them, is that other customers give their customer support at this number a 54% score for their communication skills and a 36% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.