Comcast New Customer Concierge Phone Number

Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Comcast's #1 Phone Number

Other customers got on the phone recently because:

I Want to change TV*Cable plan. It's too expensive now.
called w*problems about * phones that are not working properly, I paid $*** ea. for the...
A delivery truck ripped the comcast cable off my house, Comcast has to put it back up...
Forgot log in info to the gateway Website address is **.*.*.*
I need to report a reckless Comcast driver. He nearly ran me off the road & kept going...
My username*password is not working. I go online and change it, it gets accepted, and t...
I cannot access my devices because it says my WiFi username* password is not accurate...
Internet problems. I would like to speak to someone please! I’ve done the resets and...
the WiFi connections goes out, the TV and phones goes out also. we reset router and it...
My phone is calling other phone numbers. Callers are calling back leaving voice mail an...
The Comcast numbers ***-***-**** and ***-***-**** that I found here went to some kind o...
Internet is moving slow on some devices some things work and some do not and it will no...
I can not sent out e-mails from my computer. Error message: "Outgoing server (SMTP) sm...
Unable to access my account on my cell though it says that I am signed in. It says I am...
Help me with my issue

Comcast New Customer Concierge Phone Number 888-986-8447 - Info & Statistics

Phone number to dial888-986-8447
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial3:15pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait38
Current wait39
Rank (among phone numbers)11
Rank (overall)13
Alternate methodsphone or chat or twitter or web
Quality of communication60%
Quality of help30%
Customer votes52,473
Best phone number800-266-2278
Information last updatedThu Jan 23 2020 10:00:00 GMT+0000 (UTC)

Comcast's 888-986-8447 New Customer Concierge Number

This Comcast phone number is ranked #11 out of 11 because 331,158 Comcast customers tried our tools and information and gave us feedback after they called. The reason customers call 888-986-8447 is to reach the Comcast New Customer Concierge department for problems like Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service. As far as we can tell, Comcast has call center locations in South Carolina or Pennsylvania or Colorado or New Hampshire and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Comcast has 11 phone numbers and 15 different ways to get customer help. We've compiled information about 888-986-8447 and ways to call or contact Comcast with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Comcast

Calling Comcast at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Comcast New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Comcast's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Comcast's phone numbers against each other.

Contacting Comcast in General

While 888-986-8447 is Comcast's #11 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-266-2278 is their best customer phone number overall, and we have put together a comparison of their 15 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Comcast help by calling them, is that other customers give their customer support at this number a 60% score for their communication skills and a 30% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Comcast.
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