Comcast New Customer Concierge Phone Number

888-986-8447
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular Comcast phone number (it's ranked #11). Most customers call 800-266-2278 for support: Click here for best option

Other customers got on the phone recently because:

Cannot get my kindle connected to wireless. My modem was shut down and refreshed by yo...
Billing increase. My bill jumped $** I can't afford this, but I need internet as my co...
I can connect to my modem but there is no internet connection. I have tried resetting t...
We have paperless bill but would like it emailed to *****@***.com
Moving, need to cancel service. Cable not available in our area
I WANT TO SPEAK TO A CUSTOMER SERVICE REPRESENTATIVE TO HAVE MY BILLS SENT TO ANOTHER A...
Need to speak with billing and about double payment
Paying too much for not enough service
Need to discuss Feb. price increase
How can I increase my data only?
I need my old phone number from mine and my husbands old account. The account is under...
I want to ensure that my appointment for January ** at *:** AM to **:** AM*is still on...
I’d like to cancel my Comcast account
A Comcast server error has prevented access to my email inbox since last October. Comca...

Help me with my issue

Comcast New Customer Concierge Phone Number 888-986-8447 - Info & Statistics

Phone number to dial888-986-8447
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial1:30pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait38
Current wait39
Rank (among phone numbers)11
Rank (overall)13
Alternate methodsphone or chat or twitter or web
Quality of communication59%
Quality of help31%
Customer votes52,472
Best phone number800-266-2278
Information last updatedSat Jan 16 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Comcast's 888-986-8447 New Customer Concierge Number

This Comcast phone number is ranked #11 out of 11 because 331,158 Comcast customers tried our tools and information and gave us feedback after they called. The reason customers call 888-986-8447 is to reach the Comcast New Customer Concierge department for problems like Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service. As far as we can tell, Comcast has call center locations in South Carolina or Pennsylvania or Colorado or New Hampshire and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Comcast has 11 phone numbers and 15 different ways to get customer help. We've compiled information about 888-986-8447 and ways to call or contact Comcast with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Comcast

Calling Comcast at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Comcast New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Comcast's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Comcast in General

While 888-986-8447 is Comcast's #11 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-266-2278 is their best customer phone number overall, and we have put together a comparison of their 15 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Comcast help by calling them, is that other customers give their customer support at this number a 59% score for their communication skills and a 31% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Comcast Contact Info

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