Citibank Citicard Phone Number

Hold time now: 16 mins (avg 8)
Best time to call: 10:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Citibank phone number (it's ranked #5). Most customers call 800-374-9700 for support: Click here for best option

Other customers got on the phone recently because:

I received a request from you for my new contact information. my account * I think is...
Speak with representative *Late payment statement but I paid on-time
Need to speak to fraud department
I called Citibank earlier about my CashApp account being declined funds when I try to s...
Citibank credit in my account $*** can I use it for cash back
My card haven't came in yet need to talk to customer service
My bank account has been compromised
My Citi bank creditcard last * dgit **** I want settlement please help Citibank offeser
Ref..: **** **** **** ******This card was not activated for more than * years now and h...
We stopped payment on a company that charged us without authorization to do so the card...
IRS says they sent my *nd Stimulus to my old Citibank account BUT that account is closed.
discuss money market accounts ********** and **************
I am on a card as an authorized user and that person went delinquent on the card I want...
I have a high interest wells fargo visa card balance that i would like to transfer to a...

Help me with my issue

Citibank Citicard Phone Number 888-279-2426 - Info & Statistics

Phone number to dial888-279-2426
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCiticard
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanDirect to human
Average wait8
Current wait16
Rank (among phone numbers)5
Rank (overall)7
Alternate methodsphone or web or chat or twitter
Quality of communication53%
Quality of help64%
Customer votes6,444
Best phone number800-374-9700
Information last updatedMon Jan 25 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Citibank's 888-279-2426 Citicard Number

This Citibank phone number is ranked #5 out of 7 because 93,786 Citibank customers tried our tools and information and gave us feedback after they called. The reason customers call 888-279-2426 is to reach the Citibank Citicard department for problems like Dispute a Charge, Replacement Card, Get Banking Help, Account Access, Make a Payment. As far as we can tell, Citibank has call center locations in Texas or Missouri or Virginia or Kentucky and you can call during their open hours 24 hours, 7 days. Citibank has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 888-279-2426 and ways to call or contact Citibank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citibank

Calling Citibank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citibank Citicard can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citibank's Citicard department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citibank in General

While 888-279-2426 is Citibank's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-9700 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citibank help by calling them, is that other customers give their customer support at this number a 53% score for their communication skills and a 64% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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