Citibank Citicard Phone Number

Hold time now: 8 mins (avg 7)
Best time to call: 1pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
When automated phone menu picks up you hear: How can I help you today? (Respond to the question.)
This is not the most popular Citibank phone number (it's ranked #4). Most customers call 800-374-9700 for support: Click here for best option

Other customers got on the phone recently because:

Like to pay bill but no card or account number. Old card. Don't use. I have the ss* and...
Bill pay with no card number or account number. Chopped card up years ago. Want to pay...
Have not received replacement credit card.
I tried opening a business account and deposited a check. The check was rejected and ac...
My credit card still has not arrived. I ordered it over a month ago now.
Do all branches offer Currency exchange?
I had a citi CHECKING account, and withdrew all the funds. Why did I get a bill for...
I use auto pay. I balance was not charged to my bank account for the August payment...
I'm looking for more information on possibly transferring a credit card balance to Citi...
There is an account in my name that is a fraud. I NEED to speak with a representative!
How can I cash a check from Citibank if I don't have an account
My replacement card was to be sent to Mexico where I'm tending a family emergency. Inst...
My credit report shows that I have a Citi credit card opened on December **, ****, but...
Need to pay my credit card. Credit card never arrived in mail. Accidentally destroyed m...

Help me with my issue

Citibank Citicard Phone Number 800-950-5114 - Info & Statistics

Phone number to dial800-950-5114
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCiticard
Call center hours24 hours, 7 days
Best time to dial1pm
Navigate phone maze to a humanDirect to human
Average wait7
Current wait8
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or web or chat or twitter
Quality of communication85%
Quality of help56%
Customer votes6,476
Best phone number800-374-9700
Information last updatedSun Oct 01 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Citibank's 800-950-5114 Citicard Number

This Citibank phone number is ranked #4 out of 6 because 93,786 Citibank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-950-5114 is to reach the Citibank Citicard department for problems like Dispute a Charge, Replacement Card, Get Banking Help, Account Access, Make a Payment. As far as we can tell, Citibank has call center locations in Texas or Missouri or Virginia or Kentucky and you can call during their open hours 24 hours, 7 days. Citibank has 6 phone numbers and 10 different ways to get customer help. We've compiled information about 800-950-5114 and ways to call or contact Citibank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citibank

Calling Citibank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citibank Citicard can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citibank's Citicard department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citibank in General

While 800-950-5114 is Citibank's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-9700 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citibank help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 56% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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