Citi Student Loans Customer Service Phone Number

800-967-8777
Hold time now: 8 mins (avg 4)
Best time to call: 9:30am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 then 5 to speak to someone
Citi Student Loans's #1 Phone Number

Citi Student Loans Customer Service Phone Number 800-967-8777 - Info & Statistics

Phone number to dial800-967-8777
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1 then 5 to speak to someone
Average wait4
Current wait8
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication79%
Quality of help83%
Customer votes580
Best phone number800-967-2400
Information last updatedSat Jun 16 2018 09:00:00 GMT+0000 (UTC)

Citi Student Loans's 800-967-8777 Customer Service Number

This Citi Student Loans phone number is ranked #2 out of 2 because 660 Citi Student Loans customers tried our tools and information and gave us feedback after they called. The reason customers call 800-967-8777 is to reach the Citi Student Loans Customer Service department for problems like Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension. As far as we can tell, Citi Student Loans has call center locations in null and you can call during their open hours 24 hours, 7 days. Citi Student Loans has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 800-967-8777 and ways to call or contact Citi Student Loans with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citi Student Loans

Calling Citi Student Loans at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citi Student Loans Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citi Student Loans's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Citi Student Loans's phone numbers against each other.

Contacting Citi Student Loans in General

While 800-967-8777 is Citi Student Loans's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-967-2400 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citi Student Loans help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Citi Student Loans.

Citi Student Loans Contact Info

Other Citi Student Loans Phone Numbers

Customer Service800-967-2400

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