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Citi Student Loans Customer FAQ

Top Answers & How-to Guides

What is Citi Student Loans's Phone Number?

The question we are asked most often is about how to talk to Citi Student Loans customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a deferment or forbearance on my Citi Student Loan payments?

Yes, borrowers of Citi Student Loans can request a deferment or forbearance on their loan payments. Deferment allows borrowers to temporarily...
Ask any question you have about Citi Student Loans customer service, get an answer now.
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Eligibility Requirements

What are the eligibility requirements for Citi Student Loans?

To be eligible for Citi Student Loans, certain criteria must be met. Firstly, you must be enrolled at least half-time in a degree-seeking...
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Loan Types

What types of student loans does Citi offer?

Citi offers a range of student loans to meet various educational needs. We offer undergraduate loans, which are designed for students...
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Interest Rate

What is the interest rate for Citi Student Loans?

The interest rate for Citi Student Loans depends on various factors, such as the type of loan and the borrower's creditworthiness....
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Loan Application

What documents are required for the loan application?

When applying for a Citi Student Loan, certain documents are required to complete the application process. These include a completed...
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International Students

Can international students apply for Citi Student Loans?

Yes, international students are eligible to apply for Citi Student Loans. However, there are some specific criteria that must be met....
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Repayment Options

What are the repayment options for Citi Student Loans?

Citi Student Loans offer flexible repayment options to accommodate borrowers' financial situations. Upon completion of studies, students...
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Loan Consolidation

Can I consolidate my existing student loans with Citi Student Loans?

Yes, you can consolidate your existing student loans with Citi Student Loans. Consolidating your loans can simplify your repayment...
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Fees

Are there any fees associated with Citi Student Loans?

Yes, there are fees associated with Citi Student Loans. These fees include an origination fee, which is a one-time fee based on a percentage...
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Grace Period

What is the grace period for Citi Student Loans?

The grace period for Citi Student Loans is typically six months. This means that after graduating, leaving school, or dropping below...
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Loan Forgiveness

Can I apply for loan forgiveness with Citi Student Loans?

No, Citi Student Loans currently does not offer loan forgiveness programs. Loan forgiveness is a process where a borrower's student...
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Deferment/Forbearance

Can I request a deferment or forbearance on my Citi Student Loan payments?

Yes, borrowers of Citi Student Loans can request a deferment or forbearance on their loan payments. Deferment allows borrowers to temporarily...
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