Citi Student Loans Phone Number

Calling Citi Student Loans customer service faster by GetHuman

800-967-2400
Customer service
Current Wait: 3 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: In the 1st menu choose 1st option (Press 1 to hear account information). Then I entered my SSN, then I pressed 0 twice and it connected me to a person.

Reasons customers like you called recently

Student loan account number
I need to discuss my loan
I have a charged off student loan. I filed bankruptcy chapter * in ****. I’m also a...
See more recent reasons for calling

Help me with my issue

Customer Number 800-967-2400 - by the Numbers

Phone number to dial800-967-2400
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanIn the 1st menu choose 1st option (Press 1 to hear account information). Then I entered my SSN, then I pressed 0 twice and it connected me to a person.
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication86%
Quality of help84%
Customer votes420
Information last updatedMon Jan 25 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Citi Student Loans's Best Toll-Free/800 Customer Phone Number

This is Citi Student Loans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citi Student Loans agent. This phone number is Citi Student Loans's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-967-2400 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Citi Student Loans we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Citi Student Loans has 2 phone numbers. It's not always clear what is the best way to talk to Citi Student Loans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Student Loans - by phone or otherwise

While 800-967-2400 is Citi Student Loans's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citi Student Loans customers, is by calling their 800-967-8777 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Citi Student Loans please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Student Loans.

What is GetHuman's Relationship to Citi Student Loans?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Citi Student Loans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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