Citi Student Loans Phone Number

Calling Citi Student Loans customer service faster by GetHuman

800-967-2400
Customer service
Current Wait: 6 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Request a loanEligibility questionRepayment questionOvercharge/Strange chargeExtensionA different issue
Get to a live person fastest: In the 1st menu choose 1st option (Press 1 to hear account information). Then I entered my SSN, then I pressed 0 twice and it connected me to a person.
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.

Customer Number 800-967-2400 - by the Numbers

Phone number to dial
800-967-2400
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
1:45pm
Navigate phone maze to a human
In the 1st menu choose 1st option (Press 1 to hear account information). Then I entered my SSN, then I pressed 0 twice and it connected me to a person.
Average wait
2
Current wait
6
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
89%
Quality of help
81%
Customer votes
416
Information last updated
Wed Jul 18 2018 10:00:00 GMT+0000 (UTC)

Citi Student Loans's Best Toll-Free/800 Customer Phone Number

This is Citi Student Loans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citi Student Loans agent. This phone number is Citi Student Loans's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-967-2400 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Citi Student Loans we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Citi Student Loans has 2 phone numbers. It's not always clear what is the best way to talk to Citi Student Loans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Student Loans - by phone or otherwise

While 800-967-2400 is Citi Student Loans's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citi Student Loans customers, is by calling their 800-967-8777 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Citi Student Loans please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Student Loans.
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