Citi Cards Diamond Preferred Rewards Phone Number

Hold time now: 18 mins (avg 8)
Best time to call: 2:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press ## then ## - you will get a US rep
Citi Cards's #1 Phone Number

Other customers got on the phone recently because:

Citi card need to ask about a write off due to COVID. I'd like to pay off my bill now i...
For quite a long time I have been receiving email alerts for a BRADFORD WAGNER account...
I would like to talk to a representative about financial hardship on my account
Responded to completed dispute for re-review. Now it is in second stage, Email states t...
I need to change the address you are going to send my card to
Waited * hours, transferred to Philippines, then to *Florida and lady said she could no...
hi, due to covid** issue, just want to confirm if you are giving extension of payment i...
I need to report a change of address a d request a replacement card to new address
Please change the address that my double cash back card is being mailed to. Starting on...
Need to change mailing address
Online access is not working.
I have been affected by the virus. Want to see if all of my Citi Cards payment could be...
this was on my acct ending * ****
Help me with my issue

Citi Cards Diamond Preferred Rewards Phone Number 800-633-7367 - Info & Statistics

Phone number to dial800-633-7367
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingDiamond Preferred Rewards
Call center hours24 hours, 7 days
Best time to dial2:15pm
Navigate phone maze to a humanPress ## then ## - you will get a US rep
Average wait8
Current wait18
Rank (among phone numbers)4
Rank (overall)5
Alternate methodsphone or chat or web
Quality of communication62%
Quality of help51%
Customer votes2,551
Best phone number800-950-5114
Information last updatedSat Apr 04 2020 10:00:00 GMT+0000 (UTC)

Citi Cards's 800-633-7367 Diamond Preferred Rewards Number

This Citi Cards phone number is ranked #4 out of 6 because 42,174 Citi Cards customers tried our tools and information and gave us feedback after they called. The reason customers call 800-633-7367 is to reach the Citi Cards Diamond Preferred Rewards department for problems like Account Access, Overcharge on Account, Cancel Account, Points Redemption, Lost or Stolen Card. As far as we can tell, Citi Cards has call center locations in South Dakota and you can call during their open hours 24 hours, 7 days. Citi Cards has 6 phone numbers and 8 different ways to get customer help. We've compiled information about 800-633-7367 and ways to call or contact Citi Cards with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citi Cards

Calling Citi Cards at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citi Cards Diamond Preferred Rewards can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citi Cards's Diamond Preferred Rewards department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Citi Cards's phone numbers against each other.

Contacting Citi Cards in General

While 800-633-7367 is Citi Cards's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-950-5114 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citi Cards help by calling them, is that other customers give their customer support at this number a 62% score for their communication skills and a 51% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Citi Cards.
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