How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Circuit City phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 at the first menu.
Here is how our research team describes the way the Circuit City phone system greets you: If you know your party's extension, you can enter it at any time. Customer Service, press 1. Sales, press 2. Accounts Payable, press 3. Receiving, press 4. Vendor Management, press 5. Marketing, press 6. Dial by name directory, press 7. To repeat this menu, press 9.
What are the hours and when should I call?
Circuit City operates the call center for this 877-234-8013 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 157 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Circuit City phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Circuit City staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Circuit City is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 157 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Circuit City is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Circuit City staffs the call center well on Wednesday.
Conclusion and closing notes
This is Circuit City's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Circuit City agent. This phone number is Circuit City's best phone number because 942 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-234-8013 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Circuit City first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Circuit City has 1 phone number. It's not always clear what is the best way to talk to Circuit City representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Circuit City. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Circuit City. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.