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Circuit City Customer FAQ

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What is Circuit City's Phone Number?

The question we are asked most often is about how to talk to Circuit City customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Circuit City Customer Questions

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Order Tracking and Returns

How can I track my order?

To track an order with Circuit City, customers should visit the official website and look for the order tracking feature,...
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What is Circuit City's return policy?

Circuit City has a return policy that allows returns generally within thirty days from purchase, but this period can vary based...
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Does Circuit City have a price adjustment policy after purchase?

Circuit City has a price adjustment policy allowing customers to request refunds for price differences if an item they bought...
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Can I return items purchased during sales or promotions?

Circuit City typically allows returns on items purchased during sales or promotions if they are in original condition and...
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Shopping and Products

Can I shop online at Circuit City?

Shopping online at Circuit City is possible through their official website, offering a diverse selection of electronics,...
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What types of products can I find at Circuit City?

Circuit City features a diverse range of electronic products, including televisions, audio equipment, computers, gaming...
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What should I do if I cannot find a product in-store?

If a customer cannot find a product at Circuit City, they should seek help from a store associate, check the online inventory...
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Are there shopping hours specific for seniors during events?

Circuit City generally does not offer shopping hours exclusively for seniors during events, but may host promotional sales...
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Pricing and Promotions

Do you offer price matching?

Circuit City is recognized for competitive pricing and may have a price matching policy that varies over time. Eligibility...
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Do you offer any financing options?

Circuit City provides various financing solutions via third-party institutions, allowing customers to manage their purchases....
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Are there any membership or loyalty programs?

Circuit City does not have a conventional loyalty program, but they do offer promotional discounts and sales events that...
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How can I find upcoming promotions at Circuit City?

To stay updated on promotions at Circuit City, visiting their website is the best approach, as it regularly displays current...
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Warranties and Services

Are there any warranties on the products?

Circuit City generally provides warranties for many products, usually including a manufacturer's warranty that covers defects...
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Do you provide installation services?

Circuit City does provide various installation services for products like home electronics and appliances, ensuring quality...
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Are installation services available for all products?

Circuit City provides installation services for various products, primarily large appliances and specific electronics. However,...
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Does Circuit City offer extended warranties on products?

Circuit City provides a selection of protection plans and extended warranties to help customers secure their purchases beyond...
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Payment Methods and Options

What payment methods are accepted at Circuit City?

Circuit City usually allows various payment options like major credit cards, debit cards, gift cards, and store credits....
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What payment methods are accepted for online purchases?

Circuit City offers various payment methods for online purchases, including major credit cards like Visa and MasterCard, debit...
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Customer Support and Tech

Does Circuit City offer tech support for purchased products?

Circuit City has provided various support options for products, including setup guidance and troubleshooting. Customers can...
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What are the benefits of joining Circuit City’s loyalty program?

Joining Circuit City’s loyalty program provides numerous perks, such as exclusive discounts, points for purchases, early access...
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What are the policies for disposing of old electronics?

Circuit City emphasizes responsible disposal of old electronics to protect the environment, urging adherence to local recycling...
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We look to the Circuit City issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Circuit City issues reported to GetHuman
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