China Southern Airlines Customer Service

Phone Number & Contact Info

China Southern Airlines's Best Phone Number

Calls Customer Service·Most popular China Southern Airlines number

How do I talk to a live human at China Southern Airlines?

A:Calling this China Southern Airlines number should go right to a real human being

Does China Southern Airlines offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this China Southern Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this China Southern Airlines number should go right to a real human being
In fact, much of this information on this page is superfluous because this China Southern Airlines phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

China Southern Airlines operates the call center for this 323-653-8088 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 266 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this China Southern Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like China Southern Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call China Southern Airlines is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 266 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call China Southern Airlines

In summation, the best day to call China Southern Airlines is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that China Southern Airlines staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call China Southern Airlines

If you have time to do a bit of reading before you call China Southern Airlines, we recommend you read over some of our problem-specific articles.

What Is the Baggage Allowance for China Southern Airline?

China Southern Airlines is one of the top six leading airlines in the world. China Southern Airline's network spans 1062 destinations to 177 countries and regions with close cooperation with its SkyTeam member airlines.

What Is China Southern's Pet Policy?

China Southern is a leading airline company in Asia. It accepts small animals to travel as cargo on its aircraft. It is crucial to understand the pet policies of the aviation firm to ensure safe and uninterrupted travel with your pets.

What is China Southern's check-in policy?

China Southern's check-in policy requires passengers to arrive at the airport with ample time before their flight departure. For domestic flights, check-in counters typically open two hours before the flight and close 45 minutes prior to departure. For international flights, check-in counters open three hours before the flight and close one hour prior to departure. Passengers are advised to check the specific check-in time for their flight on the airline's website or through their travel agent to ensure they arrive on time. Self-service kiosks are available for check-in at certain airports. Passengers must have their valid travel documents and e-ticket confirmation ready for verification. Late arrivals may be denied boarding.

Top China Southern Airlines customer service problems

Click the link above to get answers to just about any China Southern Airlines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is China Southern Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a China Southern Airlines agent. This phone number is China Southern Airlines's best phone number because 1,596 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 323-653-8088 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call China Southern Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, China Southern Airlines has 1 phone number. It's not always clear what is the best way to talk to China Southern Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for China Southern Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like China Southern Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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