China Southern Airlines Customer FAQ

The refund policy in case of a delayed return flight depends on the specific circumstances and regulations of China Southern Airlines. If the delay is caused by the airline, they may provide compensation according to applicable laws and their company policy. This could be a refund or an alternative flight depending on the length of the delay. However, if the delay is caused by forces beyond the airline's control, such as extreme weather or airport restrictions, the handling of refunds may differ. Remember to keep your boarding pass and other travel documents as proof. It's recommended to contact China Southern Airlines directly to discuss this specific situation.

When checking in for your China Southern Airlines flight, you need to provide your contact information in the correct format. This usually includes your full name as it appears on your passport, your passport number, and the expiry date of the passport. You must also provide your phone number and email address in case the airline needs to contact you about your flight. It's important to give accurate information to avoid any issues during your check-in process. Always ensure you have all necessary documents ready as well when checking in, such as your electronic ticket or booking reference.