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What is China Southern's cancellation policy?

Asked 2 years ago
China Southern Airlines has a cancellation policy that is influenced by the fare type purchased for a ticket. Generally, tickets can be categorized into three main types: refundable, non-refundable, and partially refundable. Passengers are encouraged to review the specific terms associated with their ticket type when booking. For refundable tickets, passengers typically have the option to cancel their flights and receive a full refund. However, it is important to note that some conditions may apply depending on advance cancellation notice and the fare rules stipulated at the time of purchase. On the other hand, non-refundable tickets usually do not permit any refunds if canceled. In certain circumstances, passengers may be able to change their flights for a fee, but this will vary based on the specific fare rules. Partially refundable tickets may allow for a partial refund depending on when the cancellation is made relative to the flight date. In addition to the fare type, China Southern Airlines may have specific policies regarding flight cancellations due to extraordinary circumstances, such as natural disasters or significant disruptions. For the most current and detailed information regarding cancellations and related policies, travelers may refer to the relevant section on the official China Southern Airlines website. This will provide the best guidance on their cancellation procedures and any applicable fees.
Answered Jul 18th 2025

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