Chicago Transit Authority (CTA) Phone Number

Call Chicago Transit Authority (CTA) customer service faster with GetHuman

Customer service
Current Wait: 19 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3 twice.

Reasons customers like you called recently

my name is Trena Ousley ********** applied for CTA full time position and my phone was...
Bus ***, ****, *:**, driver number ***** closed the door on my arm and ear. It was acci...
I rode the **A bus going north on Kedzie with Bus Driver ***** Bus * **** at **ish am o...
I am Kathy Everett, with the Illinois Dept. of Corrections Purchasing Dept. On...
I boarded a greenline train ***** around **:** p.m. sat for approximately * minutes as...
See more recent reasons for calling

Help me with my issue

Customer Number 888-968-7282 - by the Numbers

Phone number to dial888-968-7282
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanPress 3 twice.
Average wait
Current wait19
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication84%
Quality of help94%
Customer votes798
Information last updatedTue Sep 19 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Chicago Transit Authority (CTA)'s Best Toll-Free/800 Customer Phone Number

This is Chicago Transit Authority (CTA)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chicago Transit Authority (CTA) agent. This phone number is Chicago Transit Authority (CTA)'s Best Phone Number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-968-7282 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Chicago Transit Authority (CTA) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Chicago Transit Authority (CTA) has 1 phone number. It's not always clear what is the best way to talk to Chicago Transit Authority (CTA) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Chicago Transit Authority (CTA) - by phone or otherwise

While 888-968-7282 is Chicago Transit Authority (CTA)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help at for Customer Service. If you think this information is inaccurate or know of other ways to contact Chicago Transit Authority (CTA) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Chicago Transit Authority (CTA).

What is GetHuman's Relationship to Chicago Transit Authority (CTA)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Chicago Transit Authority (CTA). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Chicago Transit Authority (CTA) Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Chicago Transit Authority (CTA) contacts
Chicago Transit Authority (CTA) Phone NumberBEST
Chicago Transit Authority (CTA) Help Desk
General customer information

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