Chicago Transit Authority (CTA) Phone Number

Calling Chicago Transit Authority (CTA) customer service faster by GetHuman

888-968-7282
Customer service
Current Wait: 20 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Make a bookingChange bookingCancel bookingOvercharge/Strange chargeLoyalty programA different issue
Get to a live person fastest: Press 3 twice.

Reasons customers like you called recently

Which bus to catch from **th * Ryan station to get to **w. ***nd St.
19 days ago
My commuter benefits from work is going into a Ventra account that i have that is close...
3 months ago
I still have some old CTA coins that are no longer in use. Can I trade these in for a C...
6 months ago
Need to transfer the old balance off old card to new card.
6 months ago
I rode the **A bus going north on Kedzie with Bus Driver ***** Bus * **** at **ish am o...
9 months ago
I am Kathy Everett, with the Illinois Dept. of Corrections Purchasing Dept. On...
a year ago
I boarded a greenline train ***** around **:** p.m. sat for approximately * minutes as...
2 years ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-968-7282 - by the Numbers

Phone number to dial
888-968-7282
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:15am
Navigate phone maze to a human
Press 3 twice.
Average wait
Current wait
20
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
81%
Quality of help
72%
Customer votes
227
Information last updated
Thu May 28 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Chicago Transit Authority (CTA)'s Best Toll-Free/800 Customer Phone Number

This is Chicago Transit Authority (CTA)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chicago Transit Authority (CTA) agent. This phone number is Chicago Transit Authority (CTA)'s Best Phone Number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-968-7282 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Chicago Transit Authority (CTA) we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Chicago Transit Authority (CTA) has 1 phone number. It's not always clear what is the best way to talk to Chicago Transit Authority (CTA) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Chicago Transit Authority (CTA) - by phone or otherwise

While 888-968-7282 is Chicago Transit Authority (CTA)'s best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Chicago Transit Authority (CTA) customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Chicago Transit Authority (CTA) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Chicago Transit Authority (CTA).

What is GetHuman's Relationship to Chicago Transit Authority (CTA)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Chicago Transit Authority (CTA). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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