What is the cancellation policy for subscriptions?
Asked a year ago
For subscription cancellations, the Chicago Tribune follows a straightforward policy. Customers are provided the flexibility to cancel their subscription at any time. To ensure a hassle-free experience, they are advised to contact the customer service department by phone or email to initiate the cancellation process. The cancellation request will be processed promptly, and customers will be notified accordingly. In case of prepaid subscriptions, a refund for the remaining, unused portion will be issued. However, no refunds will be provided for past editions or partial months. The Chicago Tribune is committed to accommodating customers' needs and aims to offer a seamless subscription cancellation process.
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