24 hours, 7 days · When asked what can I help you with, say "More Options." Then say "Help with something else" or press 6. · Delivery problems, press 1. Temporary hold, press 2. Billing or payments, press 3. Electronic edition or digital access, press 4. Manage subscription, press 5. Help with something else, press 6.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Chicago Tribune below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Chicago Tribune phone number to document the phone system.
Here is how our research team describes the way the Chicago Tribune phone system greets you: Delivery problems, press 1. Temporary hold, press 2. Billing or payments, press 3. Electronic edition or digital access, press 4. Manage subscription, press 5. Help with something else, press 6.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press or say anything. May take several cycles.
Below are some clips we've found from Chicago Tribune's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Chicago Tribune customer service.
Did you know that you can manage your account online to do things like report a complaint, put your account on a temporary hold, change your address, and even view or pay your bill online?
It's easy. Just visit us at chicago tribune dot com forward slash customer service.
If you choose to self-service through the automated phone system, please listen to the main menu before making your selection."
Excerpt from a call with Chicago Tribune
Sunday, January 21, 2024 9:24 PM
What are the hours and when should I call?
Chicago Tribune operates the call center for this 800-874-2863 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Chicago Tribune call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chicago Tribune phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chicago Tribune staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Chicago Tribune is Saturday.The most busy day to call is Wednesday, which averages 333% more phone calls by comparison.Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
Subscribing to the Chicago Tribune offers a range of benefits to readers. Firstly, subscribers gain access to comprehensive local, national, and international news coverage, enabling them to stay informed on a wide array of topics. The Tribune boasts a team of dedicated journalists committed to delivering accurate, trustworthy news. Subscribers also enjoy exclusive features, in-depth investigative reports, and insightful commentary from experienced columnists. In addition to premium content, subscribers can access the Chicago Tribune across various platforms, including the website, mobile app, and e-edition. The subscription also includes full access to the Tribune's archives, allowing users to dive into the rich historical context of the city. Furthermore, subscribers receive special discounts and offers for events, promotions, and partner benefits. By subscribing, readers support local journalism and ensure its continuation for years to come.
The cost of a subscription to the Chicago Tribune varies depending on the type of subscription and duration chosen. Currently, the Chicago Tribune offers various subscription options, including digital-only subscriptions and print subscriptions. The price can also vary based on any ongoing promotions or discounts available at the time of purchase. To get specific details on the latest subscription rates, it is recommended to visit the Chicago Tribune's official website or contact their customer service directly. They provide all the necessary information regarding subscription options, pricing, and any available offers to help you choose the most suitable and cost-effective subscription plan.
Yes, if you have a print subscription to the Chicago Tribune, you can access the newspaper online. As a print subscriber, you are entitled to unlimited digital access at no additional cost. This means you can enjoy all the news articles, opinion pieces, and exclusive content available on the Chicago Tribune website and mobile app. Simply activate your digital access by creating an online account using your subscription details. Once registered, you can log in to the website or app using your account credentials to start enjoying the online content. Stay updated with breaking news, delve into investigative reports, and access the newspaper anytime, anywhere, on any device with your Chicago Tribune print subscription.
Click the link above to get answers to just about any Chicago Tribune customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Chicago Tribune, and their purpose. Are any of these similar to the reason you are trying to call?
Questioning recent charges: "I wanna discuss the last two deductions on ten four and on ten ten."
- From a call lasting 14m 13s , Oct 14, 2024 1:55 PM
Missing newspaper delivery: "Yeah. My paper didn't show up."
- From a call lasting 3m , Sep 22, 2024 1:15 PM
Missed newspaper delivery: "We didn't get a paper today. Why don't you just give us a credit for it?"
- From a call lasting 4m 36s , Mar 25, 2024 7:10 PM
Manage subscription: "I need to make changes to my subscription."
- From a call lasting 1m 48s , Jan 21, 2024 9:24 PM
Information about why customers call Chicago Tribune is extracted from issues that customers have reported to GetHuman.
Chicago Tribune, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Chicago Tribune Customer Service on Facebook / Messenger
Some customer service teams, like that of Chicago Tribune, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
As a last, sometimes only, resort- Chicago Tribune customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Chicago Tribune's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chicago Tribune agent. This phone number is Chicago Tribune's best phone number because 6,180 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-874-2863 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Chicago Tribune first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or twitter or web. In total, Chicago Tribune has 2 phone numbers. It's not always clear what is the best way to talk to Chicago Tribune representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Chicago Tribune. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chicago Tribune. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.