How do I talk to a human at this Central Maine Power number?
A:Direct to human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Central Maine Power Customer Service?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Thursday.
This is the #1 most popular Central Maine Power phone number out of 3. Click above to go back to the main customer service number and other contact information, including Central Maine Power email addresses, twitter handles, and live chat options.
Toll-free · Mon-Fri 7:30am-6pm EST · Press 0 at the first menu. · For a past due amount or to talk about a payment arrangement, press 1. To make a payment, press 2. For account usage and billing info, press 3. For building a new home or upgrading your service, press 4. For moving or changing your address, press 5. For meter reads, press 6. For free customer information brochures, press 7. To repeat this menu, press 8.
Toll-free · Mon-Fri 7:30am-5pm EST · Direct to a human · For a disconnect notice or questions about your bill, press 1. To make a payment, press 2. For account usage or billing info, press 3. For meter reads, press 4. For building or upgrading service, press 5. For moving or changing your address, press 6. To request a list of licensed energy suppliers, press 7. To repeat this menu, press 8, or hold for the next representative.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Central Maine Power phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Here is how our research team describes the way the Central Maine Power phone system greets you: To make a payment, press 1. To move into or out of a location, press 2. To talk about a payment arrangement, press 3, or hold on the line for a representative.
Below are some clips we've found from Central Maine Power's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Central Maine Power. Flip a switch, and we're there.
If you are calling to make a payment, please press one.
To move into or out of a location, please press two.
If you have a past due amount or would like to talk about a payment Your estimated wait time is That we try to maintain regular service.
Good morning. Thanks for calling Citroen Power."
Excerpt from a call with Central Maine Power
Thursday, February 29, 2024 3:11 PM
The first phone menu
"Thank you for calling Central Maine Power.
Flip a switch, and we're there. If you are calling to make a payment, please press one.
To move into or out of a location, please press two."
Excerpt from a call with Central Maine Power
Wednesday, June 19, 2024 6:02 PM
What are the hours and when should I call?
Central Maine Power operates the call center for this 800-686-4044 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 265 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Central Maine Power phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Central Maine Power staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Central Maine Power is Sunday.The most busy day to call Central Maine Power is Thursday. Again, this is based on a sample of 265 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Central Maine Power is Wednesday.
Why call this Central Maine Power number?
Below is a sample of recent calls to Central Maine Power, and their purpose. Are any of these similar to the reason you are trying to call?
Request for right of way: I would like to negotiate a right of way across CMP property.
Taken from a call on Tuesday, March 11, 2025 7:26 PM
Account name transfer: I'd like to switch the account here over to my name.
Taken from a call on Tuesday, December 10, 2024 7:43 PM
Electricity transfer request: I am getting ready to move today and I need to just my electricity here.
Taken from a call on Friday, November 29, 2024 8:29 PM
Shut off service request: I need to shut service off there.
Taken from a call on Friday, November 15, 2024 4:02 PM
Request to restore power: I think my power has been shut off, and I just need to turn it back on.
Taken from a call on Tuesday, October 29, 2024 3:29 PM
Set up new account: I'm calling to set up a new account with Central Maine Power.
Taken from a call on Thursday, September 5, 2024 8:51 PM
Changing autopay payment method: I wanted to switch the autopay to a different bank or credit card.
Taken from a call on Wednesday, June 19, 2024 6:02 PM
Sharing local information: One eighty six Lower Main Street in Freeport zero four zero three two.
Taken from a call on Monday, June 10, 2024 12:50 PM
Report leaning telephone pole: One of the pole telephone poles is leaning way over the road.
Taken from a call on Thursday, April 4, 2024 1:45 PM
Making bill payment: I'd like to get caught up on my bill.
Taken from a call on Friday, March 15, 2024 2:52 PM