Central Maine Power Customer Service

Phone Number & Contact Info

Central Maine Power's Best Phone Number

800-686-4044
Toll-free·Calls Customer Service·Most popular Central Maine Power number
Q:

How do I talk to a live human at Central Maine Power?

A:Calling this Central Maine Power number should go right to a real human being
Q:

Does Central Maine Power offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Central Maine Power Customer Phone Numbers

Residential Customer Service

800-750-4000
Toll-free · Mon-Fri 7:30am-6pm EST · Press 0 at the first menu. · For a past due amount or to talk about a payment arrangement, press 1. To make a payment, press 2. For account usage and billing info, press 3. For building a new home or upgrading your service, press 4. For moving or changing your address, press 5. For meter reads, press 6. For free customer information brochures, press 7. To repeat this menu, press 8.

Commercial/Industrial Customer Service

800-565-3181
Toll-free · Mon-Fri 7:30am-5pm EST · Direct to a human · For a disconnect notice or questions about your bill, press 1. To make a payment, press 2. For account usage or billing info, press 3. For meter reads, press 4. For building or upgrading service, press 5. For moving or changing your address, press 6. To request a list of licensed energy suppliers, press 7. To repeat this menu, press 8, or hold for the next representative.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Central Maine Power phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Central Maine Power number should go right to a real human being
Here is how our research team describes the way the Central Maine Power phone system greets you: To make a payment, press 1. To move into or out of a location, press 2. To talk about a payment arrangement, press 3, or hold on the line for a representative.
Below are some clips we've found from Central Maine Power's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Central Maine Power. Flip a switch, and we're there. If you are calling to make a payment, please press one. To move into or out of a location, please press two. If you have a past due amount or would like to talk about a payment Your estimated wait time is That we try to maintain regular service. Good morning. Thanks for calling Citroen Power."
Excerpt from a call with Central Maine Power
Thursday, February 29, 2024 3:11 PM

The first phone menu

"Thank you for calling Central Maine Power. Your estimated wait time
Flip a switch and we're there. If you are calling to make a payment, please press one.
To move into or out of a location, please press two."
Excerpt from a call with Central Maine Power
Thursday, April 4, 2024 2:08 PM
In fact, much of this information on this page is superfluous because this Central Maine Power phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Central Maine Power operates the call center for this 800-686-4044 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 103 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Central Maine Power phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Central Maine Power staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Central Maine Power is Sunday. The most busy day to call is Friday, which averages 833% more phone calls by comparison. Again, this is based on a sample of 103 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Central Maine Power

In summation, the best day to call Central Maine Power is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Central Maine Power

Below is a sample of recent calls to Central Maine Power, and their purpose. Are any of these similar to the reason you are trying to call?
Report leaning telephone pole: "One of the pole telephone poles is leaning way over the road."
- From a call lasting 2m 22s , Apr 4, 2024 1:45 PM
Making bill payment: "I'd like to get caught up on my bill."
- From a call lasting 9m 22s , Mar 15, 2024 2:52 PM
Setting up new account: "I just bought a house, and I need to get the power put in my name."
- From a call lasting 2m 40s , Feb 29, 2024 3:11 PM

More Central Maine Power Customer Service Contacts

There are of course other ways to contact Central Maine Power customer service besides the phone. Below we list the best ones, by medium.

Central Maine Power Customer Help Desk / Web Support

cmpco.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Central Maine Power customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Central Maine Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Central Maine Power agent. This phone number is Central Maine Power's best phone number because 1,872 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-686-4044 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Central Maine Power first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Central Maine Power has 3 phone numbers. It's not always clear what is the best way to talk to Central Maine Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Central Maine Power. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Central Maine Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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