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Cato Corp Customer Service

Phone Number & Contact Info

Cato Corp's Best Phone Number

800-488-0619
Toll-free·Calls Customer Service·Most popular Cato Corp number
Q:

How do I talk to a live human at Cato Corp?

A:Ask for customer service
Q:

Does Cato Corp offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

Cato Corp Customer Phone Numbers

Corporate Offices

704-554-8510
24 hours, 7 days · Calling this Cato Corp number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Cato Corp phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Ask for customer service
Below are some clips we've found from Cato Corp's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"You for calling Keter. This is Audrey. How can I help you?"
Excerpt from a call with Cato Corp
Tuesday, March 5, 2024 8:31 PM

What are the hours and when should I call?

Cato Corp operates the call center for this 800-488-0619 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 193 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cato Corp phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cato Corp staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Cato Corp is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 193 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Cato Corp

In summation, the best day to call Cato Corp is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cato Corp staffs the call center well on Wednesday.

Why Customers Call Cato Corp

If you have time to do a bit of reading before you call Cato Corp, we recommend you read over some of our problem-specific articles.

What is The Cato Corp?

The Cato Corp is a leading fashion retailer that operates over 1,300 stores across the United States. We specialize in affordable women's and girls' apparel, offering an extensive range of stylish clothing, accessories, and footwear. With a focus on delivering quality and trendsetting fashion, our stores are designed to provide a pleasant and convenient shopping experience for our customers. Established in 1946, we pride ourselves on our long-standing commitment to delivering excellent customer service and accessible fashion options. Whether you're looking for casual everyday wear or sophisticated attire for special occasions, The Cato Corp is dedicated to helping women and girls express their personal style without breaking the bank.

Where are The Cato Corp stores located?

The Cato Corp stores are located across the United States. With over 1,300 stores spread throughout 33 states, we aim to serve customers in various regions. Whether you're looking for a fashionable outfit or stylish accessories, you can find a Cato store near you. From California to New York, Texas to Florida, and many states in between, our retail locations offer a wide range of quality clothing and accessories for women. To locate a specific store in your area, you can use our store locator tool on our website or contact our customer service for assistance. Discover the convenience of shopping at a Cato store close to you and explore our latest collections.

What types of products does The Cato Corp sell?

The Cato Corp sells a diverse range of fashionable clothing and accessories for women. Our product line includes dresses, tops, pants, skirts, jeans, jackets, and coats, catering to various styles, sizes, and occasions. We also offer a selection of intimate apparel, swimwear, and activewear. Complementing our apparel collection, we provide a wide array of accessories, such as jewelry, handbags, belts, scarves, and footwear. With a focus on affordable fashion, we strive to offer our customers trendy and quality products suited for everyday wear or special events. Our inventory is constantly updated to keep up with the latest fashion trends, ensuring that our customers have access to stylish and versatile options that meet their individual preferences and needs.

Top Cato Corp customer service problems

Click the link above to get answers to just about any Cato Corp customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Cato Corp, and their purpose. Are any of these similar to the reason you are trying to call?
Update tax information: "I've been trying to update my information for my taxes, and I can't seem to do it online."
- From a call lasting 2m 24s , Mar 5, 2024 8:39 PM
Assistance with tax information: "I've had problems going online and changing my tax information."
- From a call lasting 4m 23s , Mar 5, 2024 8:31 PM

More Cato Corp Customer Service Contacts

There are of course other ways to contact Cato Corp customer service besides the phone. Below we list the best ones, by medium.

Cato Corp Customer Help Desk / Web Support

catofashions.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Cato Corp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Cato Corp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cato Corp agent. This phone number is Cato Corp's best phone number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-488-0619 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Cato Corp first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Cato Corp has 2 phone numbers. It's not always clear what is the best way to talk to Cato Corp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Cato Corp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cato Corp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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