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Cato Corp Customer FAQ

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What is Cato Corp's Phone Number?

The question we are asked most often is about how to talk to Cato Corp customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Cato Corp Customer Questions

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Store Locations

Where are The Cato Corp stores located?

Cato Corp has numerous retail locations throughout the United States, mainly featuring Cato Fashions and Cato Plus. Their...
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Is curbside pickup available at The Cato Corp stores?

Curbside pickup at Cato Corp stores is not available at every location and may vary based on local policies or promotions. To...
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Online Shopping

Do you offer online shopping?

Cato Corp offers online shopping through their website, catofashions.com, allowing customers to browse clothing, shoes, and...
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Can I track my online order?

Cato Corporation allows online order tracking through confirmation emails containing tracking numbers and links. Customers can...
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Do you offer international shipping?

Cato Corp primarily caters to US customers and currently does not provide international shipping. However, overseas customers...
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Product Information

What types of products does The Cato Corp sell?

Cato Corp, operating under names like Cato Fashions and Cato Plus, mainly sells women's clothing and accessories, featuring...
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What sizes does The Cato Corp offer?

Cato Corp provides a variety of sizes to cater to different body types, including standard sizes from small to 3X and plus...
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Do you have a clearance section in-store or online?

Cato Corp features a clearance section both in-store and online, offering a range of discounted clothing and accessories. In...
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Returns and Exchanges

What is your return policy?

Cato Corporation generally allows returns within 30 days for unworn and unwashed items with tags intact. A receipt is necessary...
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Can I return items without a receipt?

Cato Corp usually requires a receipt for returns or exchanges. However, under certain conditions, they might allow returns...
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Promotions and Loyalty

Do you have a loyalty program?

Cato Corporation has a loyalty program called Cato Rewards, which allows customers to earn points on purchases for discounts on...
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Are there any upcoming sales or events at The Cato Corp?

Cato Corp frequently organizes sales and events to offer customers deals on fashion items. While specifics may vary, updates on...
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Payment Options

What payment methods are accepted?

Cato Corp accommodates various payment methods, including major credit cards like Visa, MasterCard, Discover, and American...
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Are gift cards available for purchase?

Cato Corp does offer gift cards which can be bought at their stores or potentially on the official website. This allows...
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Does The Cato Corp offer payment plans or financing options?

The Cato Corp generally does not provide its own payment plans or financing, but customers often use third-party financing...
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We look to the Cato Corp issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Cato Corp issues reported to GetHuman
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