Cato Corporation has a customer-friendly return policy that allows customers to return items within a specific timeframe, which generally is 30 days from the original purchase date. The items must be unworn, unwashed, and in their original condition, with all tags attached. This policy applies to most products sold at their retail locations as well as those purchased online. Customers should keep the original receipt or proof of purchase to facilitate the return process.
In the case where a return is made without a receipt, the store staff may be able to assist, depending on the circumstances. However, it is important to note that items purchased during clearance events or special promotions may have different return guidelines, so it is wise to check the specifics for such transactions.
Cato aims to ensure that customers are satisfied with their purchases, thus providing options for store credit or exchanges as part of the return process. Customers looking for more detailed information, including potential exclusions or variations of this policy, may want to refer to the current web page that discusses Cato's return policy and procedures. This can provide the most up-to-date and comprehensive information regarding returns, exchanges, and store credit.
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