CarMax Inc. Phone Number

Call CarMax Inc. customer service faster with GetHuman

  • Calls CarMax Inc.'s Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:45am
  • Popular issues for this call center: Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, and Loyalty program.
  • Reach a live CarMax Inc. agent: Press 5
  • What you hear when you call: Press 1 to enter the extension of the person you are calling, or press 0 to speak to an operator.

Reasons customers like you called recently

I ordered a Mercedes **** GLC *** to be delivered to Carmax Gilbert. It cost $***.** t...
I keep seeing add's on Rooku Channel in Spanish. I am an American and do Not speak span...
I can reach anyone in finance office. I believe the women that took care of me yesterd...
I would like to get an estimated trade in value on a damaged vehicle.
WoW!!!*I’m very disappointed in Car Max sales team ** I paid too have a **** Toyota Seq...
I purchased a **** Jeep Cherokee Sport from Carmax with a down payment (cashiers check...
Need to speak with a manager
Check if car is ready from service, dropped off at *am for brake pad change.
carmax took out two payments on my auto loan
I want to check and see if I still have my MAX care plan available for use?
Is my warranty still active
I purchased my Dodge ram truck from CarMax and I also purchased * years of maxcare beca...
We ordered a vehicle from a location other than our home dealership and had the fee add...
Please excuse my tone. I am very frustrated. I've been getting the run around in just...
My grandmother got my sister a car, the car ended up being repossessed. My grandmother...

CarMax Inc. Customer Phone Number 800-519-1511 - Stats

Phone number to dial800-519-1511
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Average wait3 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication73%
Quality of help86%
Customer votes661
Information last updatedSat Feb 24 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

CarMax Inc.'s Best Toll-Free/800 Customer Phone Number

This is CarMax Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CarMax Inc. agent. This phone number is CarMax Inc.'s Best Phone Number because 1,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-519-1511 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call CarMax Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CarMax Inc. has 3 phone numbers. It's not always clear what is the best way to talk to CarMax Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CarMax Inc. - by phone or otherwise

While 800-519-1511 is CarMax Inc.'s best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other CarMax Inc. customers, is by calling their 800-925-3612 phone number for their Auto Finance department. Besides calling, the next favorite option for customers looking for help is via 800-925-3612 for Auto Finance. If you think this information is inaccurate or know of other ways to contact CarMax Inc. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CarMax Inc..

What is GetHuman's Relationship to CarMax Inc.?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CarMax Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with CarMax Inc., including their website / help desk. Visit our CarMax Inc. Customer Service page for more information.
CarMax Inc. Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!