CarMax Inc. Phone Number

Calling CarMax Inc. customer service faster by GetHuman

800-519-1511
Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 8:30am-8pm EST; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Make a bookingChange bookingCancel bookingOvercharge/Strange chargeLoyalty programA different issue
Get to a live person fastest: Press 1 then 2

Reasons customers like you called recently

Im trying to pay my bill . the voicemail is full i cant pay online. Can you help
2 months ago
If u purchase vechicle and u had it for ** days and your realize you want something els...
3 months ago
I have extended warranty with carmax. my car is in the shop. i need to talk to someon...
5 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-519-1511 - by the Numbers

Phone number to dial
800-519-1511
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8:30am-8pm EST
Best time to dial
10:45am
Navigate phone maze to a human
Press 1 then 2
Average wait
Current wait
3
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
73%
Quality of help
86%
Customer votes
661
Information last updated
Sat May 30 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

CarMax Inc.'s Best Toll-Free/800 Customer Phone Number

This is CarMax Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CarMax Inc. agent. This phone number is CarMax Inc.'s Best Phone Number because 1,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-519-1511 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call CarMax Inc. we recommend you tell us what issue you are having and then possibly contact them via phone. In total, CarMax Inc. has 2 phone numbers. It's not always clear what is the best way to talk to CarMax Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CarMax Inc. - by phone or otherwise

While 800-519-1511 is CarMax Inc.'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other CarMax Inc. customers, is by calling their 804-747-0422 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 804-747-0422 for Customer Service. If you think this information is inaccurate or know of other ways to contact CarMax Inc. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CarMax Inc..

What is GetHuman's Relationship to CarMax Inc.?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CarMax Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CarMax Inc. Contact Info

Other Toll-free & Customer Numbers

Customer Service804-747-0422

More Company Phone Numbers

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Toll-Free: 888-379-2546
Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!