CarMax Inc. Phone Number

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Customer service
Current Wait: 8 mins (2m avg)
Hours: Mon-Fri 8:30am-8pm EST; best time to call: 1:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 2

Reasons customers like you called recently

I have questions about my maxcare warranty.
If I signed with someone and change my mind. Can I get out of it before the * days is up?
I want to know how long can I get the money once I sell my car
My front window is cracked
I'm trying to reach Lawern so I can make a payment
We ordered a vehicle from a location other than our home dealership and had the fee add...
Issue is with being sold a car with smokers issues smells. It’s in the li big and filte...
Please excuse my tone. I am very frustrated. I've been getting the run around in just...
I need info on a car I bought
My grandmother got my sister a car, the car ended up being repossessed. My grandmother...
My **** Silverado is at a Chevrolet dealership because of they r replacing my transmiss...
I’m waiting for my $***** refund
We have a car. Getting a new engine on a recall by ford but you are not paying for the...
My account payment is locked out. I need my payments reinstated
Calling in regards to a car transfer from NC to Delaware.
See more recent reasons for calling

Help me with my issue

Customer Number 800-519-1511 - by the Numbers

Phone number to dial800-519-1511
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8:30am-8pm EST
Best time to dial1:45pm
Navigate phone maze to a humanPress 1 then 2
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication77%
Quality of help82%
Customer votes657
Information last updatedSat Aug 06 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

CarMax Inc.'s Best Toll-Free/800 Customer Phone Number

This is CarMax Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CarMax Inc. agent. This phone number is CarMax Inc.'s Best Phone Number because 1,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-519-1511 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call CarMax Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, CarMax Inc. has 2 phone numbers. It's not always clear what is the best way to talk to CarMax Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CarMax Inc. - by phone or otherwise

While 800-519-1511 is CarMax Inc.'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other CarMax Inc. customers, is by calling their 804-747-0422 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 804-747-0422 for Customer Service. If you think this information is inaccurate or know of other ways to contact CarMax Inc. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CarMax Inc..

What is GetHuman's Relationship to CarMax Inc.?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CarMax Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CarMax Inc. Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All CarMax Inc. contacts
CarMax Inc. Phone NumberBEST
General customer information

Other Toll-free & Customer Numbers

Customer Service804-747-0422

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