CarMax Inc. Customer FAQ

Yes, CarMax offers extended warranty coverage, which is known as a Vehicle Protection Plan. This option provides additional peace of mind by covering certain repair costs after the manufacturer's warranty expires. The plans can include various levels of coverage, depending on the customer's needs and preferences. They typically cover a wide range of components, such as the engine, transmission, and electrical systems. Customers can purchase these plans when buying a vehicle or soon after. It is important for customers to review the terms, coverage limits, and exclusions associated with the Vehicle Protection Plans to ensure they select the option that best meets their needs. For specific details regarding availability and pricing, it may be helpful to visit the CarMax website, where more comprehensive information can be found.

Currently, there is no CarMax in Abilene, Texas 79601. The nearest CarMax to this location is in Fort Worth, Texas. It's always a good idea to check the CarMax website or call ahead to ensure location hours, as they can vary.

Yes, CarMax offers vehicle transfers for cars among any of its locations nationwide. The cost of the transfer depends on the distance between the two locations. It can be free if the car is located within a certain distance of your preferred CarMax store; beyond that radius, a non-refundable transfer fee may apply. The exact fee details will be provided when you request the transfer. Additionally, the transport process duration will vary based on the distance and the logistics involved.