CPS Energy Phone Number

Calling CPS Energy customer service faster by GetHuman

210-353-2222
Customer service
Current Wait: 23 mins (17m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 2, then 3, then 0

Reasons customers like you called recently

I have two accounts (for about ** yrs). Now one of them is in arrears - I need to tal...
I can't find old cps energy bill that has my account number or phone bill I am diana He...
Dissconntion I don't live move out two ago immediately new people who live there refuse...
My ace isn't working right I have it at ** but it's not getting cold it gets hotter rig...
My ace isn't working right it's on ** but it's ** in my house it's not getting cold
I have a past due balance because I lost my job and have no income due to Texas weather...
Need to get payment assistance last job due to Covid and weather disaster in Texas have...
My power was disconnected on friday before the store hit. And now my complex has power...
Power is out at our house. No other home is without power. Bill states our service was...
The bank card number for me is incorrect !
Do not know my sign in and password for on line also want to know about changing out my...
On November *, **** I received a call from ***-***-****. My caller ID said "Cps Energy...
Carissa Garcia has been doing tons of cocaine and buying Xanax and drinking while tak...
Parents left their children alone, with drugs and they cause chaos and annoyance
See more recent reasons for calling

Help me with my issue

Customer Number 210-353-2222 - by the Numbers

Phone number to dial210-353-2222
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanPress 2, then 3, then 0
Average wait
Current wait23
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication90%
Quality of help93%
Customer votes327
Information last updatedFri Jun 18 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

CPS Energy's Best Toll-Free/800 Customer Phone Number

This is CPS Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CPS Energy agent. This phone number is CPS Energy's Best Phone Number because 2,874 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 210-353-2222 include No service, I'm moving, Billing inquiry, Make payment, Cancel service and other customer service issues. Rather than trying to call CPS Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CPS Energy has 1 phone number. It's not always clear what is the best way to talk to CPS Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CPS Energy - by phone or otherwise

While 210-353-2222 is CPS Energy's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact CPS Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CPS Energy.

What is GetHuman's Relationship to CPS Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CPS Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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