Build.com Phone Number

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800-375-3403
Customer service
Current Wait: 4 mins (3m avg)
Hours: Mon-Fri 5am-6pm, Sat-Sun 6am-4pm PST; best time to call: 9:30am
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Reasons customers like you called recently

How do I submit great customer service?
I did not receive my complete order.
Want to order door handle* lock for bathroom
I'm on hold to make a complaint to help you avoid misinformation in the future. Looks l...
Checking on order * *********Placed on line ********* pendants model *******-***Chrome...
I placed an order for * jacquard ring pulls (MZ****** bin), K-*****-HF* (item ID) on...
I received an email from you on **** stating that a freight carrier would contact me wi...
I ordered a Rinnai tankless hot water heater (RU***i-propane) through Amazon.com(order...
The sink and toilet we ordered through Ferguson's are broken. They were delivered Feb...
When I logged into Build.com, it offered me *% off by email if I subcribed. I entered...
Ordered several faucets, * is missing plate, need ASAP *Order **********Delta ***-ss-dst
return and order issue
Please Cancel order ********* and refund this amount paid.*Sarah Schultz*** Franklin Pl...
Hi. I recently purchased * pendant lights. The extensions are unable to be cut to siz...
I ordered item k****-*-*, the **x** mayfield sink in white. Order number *******, LPN...
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Customer Number 800-375-3403 - by the Numbers

Phone number to dial800-375-3403
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 5am-6pm, Sat-Sun 6am-4pm PST
Best time to dial9:30am
Navigate phone maze to a humanPress 1
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)3
Alternate methodsweb, chat, phone
Quality of communication88%
Quality of help73%
Customer votes784
Information last updatedTue Nov 30 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Build.com's Best Toll-Free/800 Customer Phone Number

This is Build.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Build.com agent. This phone number is Build.com's Best Phone Number because 2,154 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-375-3403 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Build.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or chat or phone. In total, Build.com has 1 phone number. It's not always clear what is the best way to talk to Build.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Build.com - by phone or otherwise

While 800-375-3403 is Build.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Build.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Build.com.

What is GetHuman's Relationship to Build.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Build.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Build.com Contact Info

All Build.com contacts
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