Blue Cross Blue Shield Phone Number

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Customer service
New Customers
Current Wait: 6 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
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Get to a live person fastest: For member press 1; for customer service press 0; at this point need member or id#; so say "I need to speak to a customer service rep" twice

Reasons customers like you called recently

I need to get rid of my BCBS insurance because it resulted in my fidelis account being...
I'm trying to return a call But keep getting transferred to a different number. What d...
Check why insurance charge was rejected
find an in network provider
I need to ask about what my insurance
I changed my plan through the Marketplace and need to pay my first bill by October *st...
I need information on a medical procedure from about * years ago
I need the Pin number to activate my insurance card. I just got my insurance card in th...
I use MD Live for weekly therapist visits for $** a visit. When I went to confirm this...
I keep getting hung up on
I am studying abroad and need to front-load my medications and ship them all at once...
Cannot speak with customer service to resolve payment issue to my physician and ask why...
Need authorization for adding two cases to a physical therapy patient case so she can g...
*"error*code":***,"error*msg":"User must verify their account on
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Customer Number 800-962-2242 - by the Numbers

Phone number to dial800-962-2242
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanFor member press 1; for customer service press 0; at this point need member or id#; so say "I need to speak to a customer service rep" twice
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication82%
Quality of help72%
Customer votes409
Information last updatedSun Dec 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Blue Cross Blue Shield's Best Toll-Free/800 Customer Phone Number

This is Blue Cross Blue Shield's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross Blue Shield agent. This phone number is Blue Cross Blue Shield's Best Phone Number because 3,756 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-962-2242 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Blue Cross Blue Shield first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Blue Cross Blue Shield has 3 phone numbers. It's not always clear what is the best way to talk to Blue Cross Blue Shield representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Cross Blue Shield - by phone or otherwise

While 800-962-2242 is Blue Cross Blue Shield's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Blue Cross Blue Shield customers, is by calling their 844-202-3448 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 844-202-3448 for New Customers. If you think this information is inaccurate or know of other ways to contact Blue Cross Blue Shield please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Cross Blue Shield.

What is GetHuman's Relationship to Blue Cross Blue Shield?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Blue Cross Blue Shield. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Blue Cross Blue Shield Contact Info

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