Blue Cross Blue Shield Phone Number

Calling Blue Cross Blue Shield customer service faster by GetHuman

Customer service
Current Wait: 5 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: For member press 1; for customer service press 0; at this point need member or id#; so say "I need to speak to a customer service rep" twice

Reasons customers like you called recently

customer service personal
I am a provider for BCBS in NY. I submitted claims as I always do not realizing that pa...
I am a provider for BCBS in NY. I submitted claims as I always do not realizing that p...
My wife paid for a medication for $***.** on March *nd. From what I understand, this me...
Need to change bank account numbers for automatic payment
Coverage says its inactive but I was told by member services it is active. ID number yi...
You guys gave me the wrong insurance plan, I did not receive the one I signed up for, M...
Question about coverage
I keep getting hung up on
I am studying abroad and need to front-load my medications and ship them all at once...
Cannot speak with customer service to resolve payment issue to my physician and ask why...
Need authorization for adding two cases to a physical therapy patient case so she can g...
*"error*code":***,"error*msg":"User must verify their account on
Notification of Member's death
It appears that Blue Cross Blue Shield (BCBS) billing does not think Mayo Clinic is cov...
See more recent reasons for calling

Help me with my issue

Customer Number 800-962-2242 - by the Numbers

Phone number to dial800-962-2242
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanFor member press 1; for customer service press 0; at this point need member or id#; so say "I need to speak to a customer service rep" twice
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication84%
Quality of help70%
Customer votes436
Information last updatedMon Jul 06 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Blue Cross Blue Shield's Best Toll-Free/800 Customer Phone Number

This is Blue Cross Blue Shield's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross Blue Shield agent. This phone number is Blue Cross Blue Shield's Best Phone Number because 3,756 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-962-2242 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Blue Cross Blue Shield we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Blue Cross Blue Shield has 2 phone numbers. It's not always clear what is the best way to talk to Blue Cross Blue Shield representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Cross Blue Shield - by phone or otherwise

While 800-962-2242 is Blue Cross Blue Shield's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Blue Cross Blue Shield customers, is by calling their 800-451-0287 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-451-0287 for Customer Service. If you think this information is inaccurate or know of other ways to contact Blue Cross Blue Shield please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Cross Blue Shield.

What is GetHuman's Relationship to Blue Cross Blue Shield?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Blue Cross Blue Shield. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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