How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Best Western Rewards phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Here is how our research team describes the way the Best Western Rewards phone system greets you: Thank you for choosing Best Western Rewards. To make a new reservation or if you have an existing reservation, say "reservations" or press 1. For Best Western Rewards account information, say "rewards" or press 2. To provide feedback about a recent stay at a Best Western property, say "feedback" or press 3. To listen to our latest seasonal promotion, for rewards members, say "promotions" or press 4. To learn how to earn up to four free nights with the Best Western Rewards MasterCard, say "MasterCard" or press 5. For all other inquiries, say "Agent" or press 0.
Below are some clips we've found from Best Western Rewards's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Best Western.
To make a new reservation or if you have an existing reservation, say reservations or press one.
For best Western rewards account information, say rewards or press two.
To provide feedback about a recent stay at a"
Excerpt from a call with Best Western Rewards
Tuesday, January 2, 2024 9:02 PM
The first phone menu
"Thank you for calling Best Western.
For all other inquiries, say or press zero.
To make a new reservation, or if you have an existing reservation, say reservations or press one.
For Best Western rewards account information, say rewards or press two."
Excerpt from a call with Best Western Rewards
Friday, April 5, 2024 6:00 PM
What are the hours and when should I call?
Best Western Rewards operates the call center for this 800-780-7234 phone number Mon-Fri 7am-8pm, Sat-Sun 9am-5pm MT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 58 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Best Western Rewards phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Best Western Rewards staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Best Western Rewards is Monday.The most busy day to call is Tuesday, which averages 567% more phone calls by comparison.Again, this is based on a sample of 58 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Best Western Rewards is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Best Western Rewards staffs the call center well on Monday.
Why call this Best Western Rewards number?
Below is a sample of recent calls to Best Western Rewards, and their purpose. Are any of these similar to the reason you are trying to call?
Rewards night inquiry: "I'm trying to get my free night It says stay for two nights and get one free."
- From a call lasting 3m 32s , Apr 20, 2024 6:47 PM
Seeking hotel availability: "I'm calling to check on availability for Best Western Maple City Inn in Hornell, New York."
- From a call lasting 4m 33s , Apr 5, 2024 6:00 PM
Booking a room with rewards points: "Hi. Is this the right number to book a room and use your rewards points?"
- From a call lasting 2m 38s , Mar 29, 2024 11:34 PM
Missing free night reward: "I was supposed to receive a free night for two consecutive nights stay, and I've never received it."
- From a call lasting 5m 13s , Mar 9, 2024 12:25 AM
Need assistance with a previous call: "I talked to somebody else and they either hung up on me or we got disconnected."
- From a call lasting 1m 12s , Mar 2, 2024 6:10 PM
Updating payment method issue: "I had a credit card attached to a Best Western credit card, and the card expired."
- From a call lasting 2m 8s , Mar 2, 2024 6:08 PM
Update email for rewards: "I switched my email, so I'm unable to actually log in."
- From a call lasting 1m 48s , Feb 24, 2024 1:15 PM
Inquiring about booking room: "Hi. I'm calling to see if I have any reward points to book a room today in Victorville."
- From a call lasting 11m 7s , Feb 23, 2024 10:58 PM
Inquiring about points and reservations: "I'm trying to find out what is my points, I have a free stay but I need to make reservations."
- From a call lasting 12m 35s , Feb 12, 2024 8:56 AM
Checking points for room: "I need to see how many points I have and how many am I gonna use towards the room."
- From a call lasting 6m 13s , Jan 20, 2024 1:05 AM
More Ways to Contact Best Western Rewards Customer Service
There are of course other ways to contact Best Western Rewards customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Best Western Rewards customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Best Western Rewards's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Best Western Rewards agent. This phone number is Best Western Rewards's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-780-7234 include and other customer service issues. Rather than trying to call Best Western Rewards first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Best Western Rewards has 1 phone number. It's not always clear what is the best way to talk to Best Western Rewards representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Best Western Rewards. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Best Western Rewards. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.