Best Buy Card Customer Service

Phone Number & Contact Info

Best Buy Card's Best Phone Number

888-574-1301
Toll-free·Calls Customer Service·Most popular Best Buy Card number
Q:

How do I talk to a live human at Best Buy Card?

A:Enter required information or remain silent and do not respond to any promts
Q:

Does Best Buy Card offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-9pm, Sat 8am-8pm, Sun 8am-6pm EST. The least busy day is Saturday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

Best Buy Card Customer Phone Numbers

Technical Support

888-738-4624
Toll-free · Mon-Fri 9am-9pm, Sat 8am-8pm, Sun 8am-6pm EST · Direct to a human · Account Center Online Customer Service - How would you like to access your account information? To use your account number, say "account number" or press 1. To use your Social Security number, say "Social Security" or press 2.

Member Services

800-365-0292
Toll-free · 24 hours, 7 days · Press ** at the first menu. Next, press 3. · How would you like to access your account information? To use your account number, say "account number" or press 1. To use your Social Security number, say "Social Security" or press 2.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Best Buy Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Enter required information or remain silent and do not respond to any promts
Here is how our research team describes the way the Best Buy Card phone system greets you: How would you like to access your account information? To use your account number, say "account number" or press 1. To use your Social Security number, say "Social Security" or press 2.
Below are some clips we've found from Best Buy Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Best Buy Credit Card Center. This call may be monitored or recorded. You are now in our speech enabled system. To access our touch tone system, press star star at any time. Please speak the primary cardholder's full nine digit Social Security number one digit at a time."
Excerpt from a call with Best Buy Card
Thursday, January 4, 2024 1:38 AM

They may ask your reason for calling (instead of a menu)

"Thank you for calling Best Buy credit card center. This call may be monitored or recorded. How can I help you today?"
Excerpt from a call with Best Buy Card
Thursday, May 9, 2024 10:29 PM

They may ask you to enter information with the dial pad

"Thank you for calling Best Buy credit card center. This call may be monitored or recorded. How would you like to access your account information? To use your account number, say account number or press one.
To use your Social Security number, say Social Security number or press two.
If you are not please enter or speak the primary cardholder's full"
Excerpt from a call with Best Buy Card
Sunday, February 18, 2024 2:35 AM

They may ask you to say or enter information

"Thank you for calling Best Buy Credit Card Center.
This call may be monitored or recorded.
You are now in our touch tone system. To access our speech enabled system, press star star at any time or say speech now."
Excerpt from a call with Best Buy Card
Thursday, April 11, 2024 7:42 PM

The first phone menu

"Thank you for calling Best Buy credit card center. This call may be monitored or recorded. How would you like to access your account information?
To the account number, say account number or press one.
To use your Social Security number, say Social Security number or press two."
Excerpt from a call with Best Buy Card
Monday, April 1, 2024 9:31 PM

What are the hours and when should I call?

Best Buy Card operates the call center for this 888-574-1301 phone number Mon-Fri 9am-9pm, Sat 8am-8pm, Sun 8am-6pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 373 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Best Buy Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Best Buy Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Best Buy Card is Saturday. The most busy day to call is Friday, which averages 204% more phone calls by comparison. Again, this is based on a sample of 373 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Best Buy Card

In summation, the best day to call Best Buy Card is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Best Buy Card staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Best Buy Card

If you have time to do a bit of reading before you call Best Buy Card, we recommend you read over some of our problem-specific articles.

What is a Best Buy Card?

A Best Buy Card is a credit card issued by Best Buy, a leading consumer electronics retailer. It functions as a store credit card, allowing customers to make purchases at Best Buy stores or online. With a Best Buy Card, customers can take advantage of special financing offers, discounts, and rewards exclusive to cardholders. It offers flexibility in payment options, including standard credit purchases and promotional financing options with flexible terms. The Best Buy Card also provides users with access to online account management tools, making it easy to track purchases, pay bills, and manage their card account. By using a Best Buy Card, customers can enjoy convenient shopping, special offers, and financing options tailored to their needs.

What are the benefits of having a Best Buy Card?

Having a Best Buy Card comes with a range of benefits that enhance your shopping experience. First and foremost, you gain access to exclusive financing options, including no-interest financing and flexible payment plans, making it easier to afford big-ticket purchases. Additionally, you earn rewards on every purchase with the card, accumulating points that can be redeemed for Best Buy gift cards and discounts. Furthermore, cardholders receive early access to sales and special events, ensuring you never miss out on great deals. Moreover, the Best Buy Card offers a hassle-free return and exchange policy, allowing for seamless returns and exchanges. Lastly, by using the Best Buy Card, you can enjoy personalized financing offers tailored to your shopping habits. Overall, having a Best Buy Card provides financial flexibility, rewards, exclusive access, convenient returns, and personalized financing options.

What is the interest rate for the Best Buy Card?

The interest rate for the Best Buy Card is variable and depends on factors such as creditworthiness and market conditions. This variable rate reflects the prime rate plus a specific percentage, which may vary. To determine the exact interest rate applicable to your Best Buy Card, it is recommended to refer to the terms and conditions provided with the card or contact the customer service. Best Buy offers transparent and competitive interest rates to provide flexibility and ensure the best value for its customers. It is always advisable to manage credit responsibly, pay dues on time, and make the most of any promotional offers to minimize interest charges and maximize savings on purchases made with the Best Buy Card.

Top Best Buy Card customer service problems

Click the link above to get answers to just about any Best Buy Card customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Best Buy Card, and their purpose. Are any of these similar to the reason you are trying to call?
Update credit card information: "I need to update the misspelled information on my credit card."
- From a call lasting 1m 28s , May 8, 2024 8:18 PM
Assistance with account details: "I don't have my account number."
- From a call lasting 5m 56s , Feb 16, 2024 6:22 PM
Activating Best Buy Card: "I don't know if it's active or not since I just got the card."
- From a call lasting 6m 5s , Jan 23, 2024 11:46 PM
Using discount on purchase: "I'm trying to use my make a purchase online, and I was wondering if I could still use my discount you get when you open a credit card because I never used it."
- From a call lasting 5m 2s , Jan 4, 2024 1:38 AM
Lost card, request hold: "I lost my card and want it put on hold until I find my wallet."
- From a call lasting 9m 37s , Jan 3, 2024 1:06 AM

More Best Buy Card Customer Service Contacts

There are of course other ways to contact Best Buy Card customer service besides the phone. Below we list the best ones, by medium.

Best Buy Card Customer Help Desk / Web Support

bestbuy.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Best Buy Card customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Best Buy Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Best Buy Card agent. This phone number is Best Buy Card's best phone number because 11,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-574-1301 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Best Buy Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Best Buy Card has 3 phone numbers. It's not always clear what is the best way to talk to Best Buy Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Best Buy Card. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Best Buy Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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