BC Hydro Phone Number

Calling BC Hydro customer service faster by GetHuman

800-224-9376
Customer service
Current Wait: 7 mins (4m avg)
Hours: Mon-Fri 7am-8pm, Sat 9am-5pm EST; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0, then 1.

Reasons customers like you called recently

Over the last ** months we have noticed our light flickering throughout our house, almo...
Reported two separate payments that add up to more than the full amount owed on the acc...
When I use the "Forgot Password function and enter my email address, I'm told a message...
I am designing a * unit residential building at *** Smith Avenue, Coquitlam and need to...
I would like to know if there is any available help in regards to my over due account b...
I want to let you know about my change of address effective June *st new address is...
If we cancel hydro while selling the house , do we have to still pay ?
I got disconnected. I paid the full amount of ***.**.. I would like it turned back on ASAP
I have a bc hydro pole on my property and at the base there is a hole ** inches in diam...
Need information. What are the consequences of having a separate meter for a rental su...
I cannot access the Job opportunities portal as it says connections reset. I have tried...
I am needing to cancel the Hydro I thought it had been done already but apparently the...
Possible meter service
Hi. *I need to get my full account number, so I can pay and get my power switched back...
Wanting to open an account
See more recent reasons for calling

Help me with my issue

Customer Number 800-224-9376 - by the Numbers

Phone number to dial800-224-9376
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-8pm, Sat 9am-5pm EST
Best time to dial10:45am
Navigate phone maze to a humanPress 0, then 1.
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication89%
Quality of help73%
Customer votes616
Information last updatedMon Jun 14 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

BC Hydro's Best Toll-Free/800 Customer Phone Number

This is BC Hydro's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BC Hydro agent. This phone number is BC Hydro's Best Phone Number because 7,014 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-224-9376 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call BC Hydro first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, BC Hydro has 1 phone number. It's not always clear what is the best way to talk to BC Hydro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BC Hydro - by phone or otherwise

While 800-224-9376 is BC Hydro's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact BC Hydro please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BC Hydro.

What is GetHuman's Relationship to BC Hydro?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like BC Hydro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

BC Hydro Contact Info

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