BC Hydro Phone Number

Call BC Hydro customer service faster with GetHuman

800-224-9376
Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 7am-8pm, Sat 9am-5pm EST; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0, then 1.

Reasons customers like you called recently

There is a power outage in my area! I want to report the outage.
I tried to access my bc hydro account in Hong Kong but was denial access. How can I pay...
The power line fell in front of my house, I wanted to ask if I’m allowed to back my car...
There is an outage and I need an update because I have to get ready for work and I can...
I need to change my mailing address, but the service does not need to be moved.
I received the payment letter told me I should pay the bill, however, the house address...
Hi my mother has sold her condo *** **** union street Victoria bc. I don’t have her acc...
I received a let bank teller to help us to pay for BC Hydro, but teller made a mistake...
home renovation rebate specific question
Good BC hydro team,**Follow up. **I'm in the process of selling my condo in Burnaby...
See more recent reasons for calling

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Customer Number 800-224-9376 - by the Numbers

Phone number to dial800-224-9376
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-8pm, Sat 9am-5pm EST
Best time to dial3:45pm
Navigate phone maze to a humanPress 0, then 1.
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication86%
Quality of help76%
Customer votes588
Information last updatedThu Dec 01 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

BC Hydro's Best Toll-Free/800 Customer Phone Number

This is BC Hydro's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BC Hydro agent. This phone number is BC Hydro's Best Phone Number because 7,014 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-224-9376 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call BC Hydro first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, BC Hydro has 1 phone number. It's not always clear what is the best way to talk to BC Hydro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BC Hydro - by phone or otherwise

While 800-224-9376 is BC Hydro's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact BC Hydro please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BC Hydro.

What is GetHuman's Relationship to BC Hydro?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like BC Hydro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

BC Hydro Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All BC Hydro contacts
BC Hydro Phone NumberBEST
BC Hydro Help Desk
General customer information

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