BC Hydro Phone Number

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800-224-9376
Customer service
Current Wait: 7 mins (3m avg)
Hours: Mon-Fri 7am-8pm, Sat 9am-5pm EST; best time to call: 3pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
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Reasons customers like you called recently

I have an issue with my service connection during heavy rains
Hi, in **** you had a program called Trees and Power lines don't Mix.*You were around i...
Hello there, **I would like to cancel my services with bc hydro since I no longer live...
BC HYdro is working on a new building beside my business. They have blocked off all way...
My phone is not working properly..I would like to extend my account to Oct **th.
Just wanted to check if the money was recieved. Tried doing it on the **th... $**.** wa...
wanting to get hydro hooked up in my new location for a move in as soon as possible hav...
I see two trees that have fallen and caught on the power line at *** Cliffside, Saturna...
Hi there **I am moving from Winnipeg into a new apartment block at **** Riverside Lane...
Estimate of extra cost per month of using a **** BTU portable AC in a *** sq ft condo i...
Still waiting for someone to deal with my issue from few DAYS ago…..
I am moving and need service to new address
Moving, need service for my new home.
Want to change my take over date for my new residential hydro. Address *** ** street S...
I want to report a dangerous pole that service my home. the pole tag is...
See more recent reasons for calling

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Customer Number 800-224-9376 - by the Numbers

Phone number to dial800-224-9376
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-8pm, Sat 9am-5pm EST
Best time to dial3pm
Navigate phone maze to a humanPress 0, then 1.
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication89%
Quality of help73%
Customer votes591
Information last updatedSun Oct 24 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

BC Hydro's Best Toll-Free/800 Customer Phone Number

This is BC Hydro's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BC Hydro agent. This phone number is BC Hydro's Best Phone Number because 7,014 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-224-9376 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call BC Hydro first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, BC Hydro has 1 phone number. It's not always clear what is the best way to talk to BC Hydro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BC Hydro - by phone or otherwise

While 800-224-9376 is BC Hydro's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact BC Hydro please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BC Hydro.

What is GetHuman's Relationship to BC Hydro?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like BC Hydro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

BC Hydro Contact Info

All BC Hydro contacts
BC Hydro Phone NumberBEST
BC Hydro Help Desk
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