BC Hydro Phone Number

Calling BC Hydro customer service faster by GetHuman

Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 7am-8pm, Sat 9am-5pm EST; best time to call: 3pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0, then 1.

Reasons customers like you called recently

Residence, Ivy Yang* **** W ** Ave. Vancouver, BC, V*M *P**What is Amp size of our hous...
I am being billed by BC Hydro for a "pre-authorized" debit from one of my savings accou...
Dear BC Hydro,**To begin with we did call your customer service line and tho' the woman...
You had a fire at your **** block ***st property. We extinguished it, but thought you s...
Cancelled account ******** on March **st and have now received bill for $*,***.**. The...
Acct * **** *** Helen E Long*I am PA for my mother who still lives in her home. Hydro r...
Hello,*We haven’t receive May bill for ACC * ******, would you please provide outstandi...
Can a credit I have be paid direct to my Coast Capital account in BC?*I now reside in t...
I would like to know what the Customer Crisis Fund Charge is for and why I am being cha...
i need to change my mailing address
I'd like to report a fraudulent call*I receive a phone call April **, **** * *:** pm...
Just got a call for service disconnection in ** minutes?
I just have a few questions about the Covid ** application for small business's
Yes, i would like to apply for the Covid** rebate however, you request some sort of doc...
As of april first i purchased **** and **** Artela Drive ***** Bay BC. Dustin Martins...
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Help me with my issue

Customer Number 800-224-9376 - by the Numbers

Phone number to dial800-224-9376
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-8pm, Sat 9am-5pm EST
Best time to dial3pm
Navigate phone maze to a humanPress 0, then 1.
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication88%
Quality of help74%
Customer votes615
Information last updatedSat Aug 01 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

BC Hydro's Best Toll-Free/800 Customer Phone Number

This is BC Hydro's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BC Hydro agent. This phone number is BC Hydro's Best Phone Number because 7,014 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-224-9376 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call BC Hydro we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, BC Hydro has 1 phone number. It's not always clear what is the best way to talk to BC Hydro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BC Hydro - by phone or otherwise

While 800-224-9376 is BC Hydro's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other BC Hydro customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact BC Hydro please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BC Hydro.

What is GetHuman's Relationship to BC Hydro?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like BC Hydro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

BC Hydro Contact Info

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