Australia Post Phone Number

Call Australia Post customer service faster with GetHuman

13 7678
Customer service
Current Wait: 12 mins (12m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Keep pressing 0

Reasons customers like you called recently

i need to know exactly how to put in address information to have a letter delivered to...
Missing parcel tracking number APP******* No movement records from *st Nov ****
Australia post says it has delivered my parcel but it is not here how can I find out wh...
Australia post said my parcel is delivered but it is not here.
KRZ*******************KRZ********************Where are these parcels. I need them urgen...
I have just checked my emails and one says(supposidly from aus post) it was unable to d...
Please assist as the tracking number is not complete.*Yvonne Hopkins** Quinn St*O'CONNO...
Good afternoon!*I've sent a letter with my passports from Germany to Austria, Vienna to...
Hi there I was expecting my parcel but it says contact sender,
Just want to know where my parcel has gone I haven’t received it yet. Wanting to know i...
Need my item tracking No. X*B******* delivered to my address today.*As per your email d...
I recieved an SMS today to ********** which was not for me. Email was addressed to Mary...
See more recent reasons for calling

Help me with my issue

Customer Number 13 7678 - by the Numbers

Phone number to dial13 7678
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanKeep pressing 0
Average wait
Current wait12
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web
Quality of communication77%
Quality of help93%
Customer votes255
Information last updatedTue Nov 29 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Australia Post's Best Toll-Free/800 Customer Phone Number

This is Australia Post's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Australia Post agent. This phone number is Australia Post's Best Phone Number because 4,302 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 7678 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Australia Post first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, Australia Post has 2 phone numbers. It's not always clear what is the best way to talk to Australia Post representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Australia Post - by phone or otherwise

While 13 7678 is Australia Post's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Australia Post customers, is by calling their +61 3 8847 9045 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via +61 3 8847 9045 for Customer Service. If you think this information is inaccurate or know of other ways to contact Australia Post please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Australia Post.

What is GetHuman's Relationship to Australia Post?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Australia Post. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Wells Fargo Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Wells Fargo or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Australia Post Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Australia Post contacts
Australia Post Phone NumberBEST
Australia Post Help Desk
Australia Post on Twitter
General customer information

Other Toll-free & Customer Numbers

Customer Service+61 3 8847 9045

More Company Phone Numbers

Paying Too Much for Your Plan?

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Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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