Australia Post Customer Service

Answers to Common Problems

Use Australia Post's Phone Number

Australia Post's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Australia Post.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Australia Post.
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Click below to show 4 more questions, answers, and complete guides to common Australia Post customer support problems.

Recent reasons customers contacted Australia Post:

Hi *i have post a parcel on ** December **** Sunday through Australian express post fro...
Hello my order was shipped on Wednesday the **th through express post, and I have not y...
My parcel is being returned saying it had incorrect address but it had not please can I...
my regisered package is addressed to victoria but it is wa. why i want urgent delivery
why is my package trapped in was when it is clearly addressed to victoria It is registe...
my registered package is in wa when it is addressed to victoria
Can Australia Post employees witness a statutory decorations
Hello there! I’d like to have information about this package from oversea RG*********UA...
Want to know if this parcel is mine as tracking has been supplied but showing no destin...
I was suppose to receive a package yesterday on the **th Feb at Maddington Post Shop, b...
A package containing important documents (Tracking number:EE*********MY) was posted fr...
A MacBook Pro has been ordered from Egypt via eBay from seller mahmoud****** (risky, bu...
I have a parcel that has come from Sweden it was release by customs last week on the...
Hi *we were expecting a mail from overseas in between **-** of june, but we missed the...

Help me with my issue

Does GetHuman work with Australia Post?

GetHuman does not work with Australia Post's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Australia Post at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Australia Post's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Australia Post at a Glance

Australia Post has no chat option
Australia Post has no customer email
Australia Post has 1 help forum
Australia Post has 1 twitter handle
Australia Post has no facebook page
Australia Post Phone Number and Contact Information

Answered on this page:

How do I change my delivery address?
What services does Australia Post offer?
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Solutions to common issues

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