Australia Post Customer Service Phone Number

+61 3 8847 9045
Hold time now: 8 mins (avg 4)
Best time to call: 3:45pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep pressing 0
This is not the most popular Australia Post phone number (it's ranked #2). Most customers call 13 7678 for support: Click here for best option

Other customers got on the phone recently because:

I have accidentally left My Australia Post Top Up Mastercard in Melbourne *I'm in Sydne...
According to the tracking number, my expressed post hasn't arrived to it's destination...
I have been sent a email to pay for over wait parcel and don't know if I have to pay it
My credit card has been declined and why
I have paid (twice) for a return postage label to princess Highway and both times it fa...
I had an everyday mastercard and I lost it.*A refund was transferred to this card.*What...
How may I authorise mail redirection on behalf of a sick relative who is in hospital an...
Can I find out why a parcel is delayed. Tracking number is **B*M*******. I need to make...
I am trying to locate a parcel from Pet'N'Vet' . The courier has called at outside our...
Today I went into the post office at Latrobe in Tasmania. I posted four cards, three sm...
CH*********AU questo * il tracking number. vorrei sapere se si trova ancora in Australi...
We posted a letter express post from Eastland post office to Capel Sound Vic on Wednesd...
I sent a registered letter well before Christmas and then realised that I had put the w...

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Australia Post Customer Service Phone Number +61 3 8847 9045 - Info & Statistics

Phone number to dial+61 3 8847 9045
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:45pm
Navigate phone maze to a humanKeep pressing 0
Average wait4
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or twitter or web
Quality of communication89%
Quality of help80%
Customer votes771
Best phone number13 7678
Information last updatedSun Sep 24 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Australia Post's +61 3 8847 9045 Customer Service Number

This Australia Post phone number is ranked #2 out of 2 because 4,302 Australia Post customers tried our tools and information and gave us feedback after they called. The reason customers call +61 3 8847 9045 is to reach the Australia Post Customer Service department for problems like Delivery problem, Cancel subscription, Complaint, Lower my bill. As far as we can tell, Australia Post has call center locations in null and you can call during their open hours 24 hours, 7 days. Australia Post has 2 phone numbers and 4 different ways to get customer help. We've compiled information about +61 3 8847 9045 and ways to call or contact Australia Post with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Australia Post

Calling Australia Post at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for +61 3 8847 9045. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Australia Post Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Australia Post Once on the phone with Australia Post's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Australia Post in General

While +61 3 8847 9045 is Australia Post's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 13 7678 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Australia Post help by calling them, is that other customers give their customer support at this number a 89% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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Customer Service13 7678

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