Austin Energy Phone Number

Calling Austin Energy customer service faster by GetHuman

512-494-9400
Customer service
Current Wait: 2 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceBook appointmentChange appointmentMeter readingCancel serviceA different issue
Get to a live person fastest: Press 1 at first prompts. Then 0 at the 2nd prompt.

Customer Number 512-494-9400 - by the Numbers

Phone number to dial
512-494-9400
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9:30am
Navigate phone maze to a human
Press 1 at first prompts. Then 0 at the 2nd prompt.
Average wait
2
Current wait
2
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
80%
Quality of help
90%
Customer votes
733
Information last updated
Wed Sep 19 2018 10:00:00 GMT+0000 (UTC)

Austin Energy's Best Toll-Free/800 Customer Phone Number

This is Austin Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Austin Energy agent. This phone number is Austin Energy's Best Phone Number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 512-494-9400 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Austin Energy we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Austin Energy has 1 phone number. It's not always clear what is the best way to talk to Austin Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Austin Energy - by phone or otherwise

While 512-494-9400 is Austin Energy's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Austin Energy customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Austin Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Austin Energy.
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