Austin Energy Phone Number

Call Austin Energy customer service faster with GetHuman

512-494-9400
Customer service
Current Wait: 6 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 at first prompts. Then 0 at the 2nd prompt.

Customer Number 512-494-9400 - by the Numbers

Phone number to dial512-494-9400
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanPress 1 at first prompts. Then 0 at the 2nd prompt.
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication82%
Quality of help88%
Customer votes760
Information last updatedWed Dec 01 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Austin Energy's Best Toll-Free/800 Customer Phone Number

This is Austin Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Austin Energy agent. This phone number is Austin Energy's Best Phone Number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 512-494-9400 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Austin Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Austin Energy has 1 phone number. It's not always clear what is the best way to talk to Austin Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Austin Energy - by phone or otherwise

While 512-494-9400 is Austin Energy's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Austin Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Austin Energy.

What is GetHuman's Relationship to Austin Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Austin Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Austin Energy Contact Info

All Austin Energy contacts
Austin Energy Phone NumberBEST
Austin Energy Help Desk
General customer information

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