How can I report a power outage?

To report a power outage, you can contact Austin Energy through various methods such as phone, online portal, or mobile app. Once you reach out to us, provide your account information, location, and details about the outage to help us investigate and resolve the issue promptly. Alternatively, you can utilize the outage map on our website to see if the outage has already been reported in your area. Our customer service team is available 24/7 to assist you in restoring power as quickly as possible.