Anthropologie Customer Service

Phone Number & Contact Info

Anthropologie's Best Phone Number

800-309-2500
Toll-free·Calls Customer Service·Most popular Anthropologie number
Q:

How do I talk to a live human at Anthropologie?

A:Calling this Anthropologie number should go right to a real human being
Q:

Does Anthropologie offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Anthropologie phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Anthropologie number should go right to a real human being
Below are some clips we've found from Anthropologie's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Anthropologie. Your call may be recorded for quality assurance. If you'd prefer to connect with one of our live agents via text message, please press one now."
Excerpt from a call with Anthropologie
Saturday, January 6, 2024 3:51 PM
In fact, much of this information on this page is superfluous because this Anthropologie phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Anthropologie operates the call center for this 800-309-2500 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 139 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Anthropologie phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Anthropologie staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Anthropologie is Saturday. The most busy day to call is Tuesday, which averages 175% more phone calls by comparison. Again, this is based on a sample of 139 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Anthropologie

In summation, the best day to call Anthropologie is Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Anthropologie

If you have time to do a bit of reading before you call Anthropologie, we recommend you read over some of our problem-specific articles.

What is Anthropologie?

Anthropologie is a renowned lifestyle brand that offers an eclectic and curated collection of fashion, home d├ęcor, accessories, and gifts for women who embrace beauty, creativity, and individuality. With a focus on unique and artful designs, Anthropologie creates a distinct aesthetic that blends bohemian, vintage-inspired, and contemporary styles. The brand believes in celebrating and curating items that capture the essence of personal expression and the stories behind them. Anthropologie's offerings span clothing, shoes, jewelry, furniture, bedding, kitchenware, and more, all designed to inspire and delight customers. With an emphasis on quality craftsmanship and attention to detail, Anthropologie strives to provide a one-of-a-kind shopping experience, where individuals can find pieces that reflect their own sense of style and add a touch of magic to their lives.

Where are Anthropologie stores located?

Anthropologie stores are located across various cities and countries, offering a global boutique shopping experience. With a strong presence in North America, you can find Anthropologie stores in major cities like New York, Los Angeles, Chicago, and San Francisco. Additionally, their store network extends internationally to countries such as Canada and the United Kingdom, including cities like Toronto and London. Anthropologie also caters to online shopping enthusiasts, ensuring everyone can access their unique assortment of clothing, accessories, home decor, and more. To find the nearest Anthropologie store, customers can use the store locator feature on the Anthropologie website or contact their customer service for further assistance.

What is the Anthropologie return policy?

Anthropologie offers a flexible and hassle-free return policy to ensure customer satisfaction. In accordance with their policy, customers can return or exchange any unused and unworn items within 60 days from the date of purchase. This applies to purchases made in-store or online. To initiate a return, customers can choose between two convenient methods. Firstly, they can use the prepaid UPS return label, provided within the original shipment, for online orders. Alternatively, they may return items to any Anthropologie store with the original receipt. Refunds will be provided in the original form of payment. However, please note that certain items, such as final sale or personalized products, may not be eligible for return. The Anthropologie return policy aims to ensure a satisfactory shopping experience, allowing customers the flexibility and options they need.

Top Anthropologie customer service problems

Click the link above to get answers to just about any Anthropologie customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Anthropologie, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with missing shoes: "I need to be charged for the white shoes I received after being credited for them."
- From a call lasting 26m 44s , May 22, 2024 9:38 PM
Missing order inquiry: "I never received my shirt that was marked as delivered last week."
- From a call lasting 1m 41s , May 17, 2024 5:34 PM
Return inquiry for worn shoes: "I need to return my order, I wore the shoes yesterday to try for work but unsure if I need to clean them before returning."
- From a call lasting 3m 50s , Feb 11, 2024 4:46 PM
Placing order and asking about past order: "I'd like to place an order but had a sequin blouse from my last order that came in really wrinkled, wondering if there's anything you can do."
- From a call lasting 22m 9s , Feb 5, 2024 10:35 PM
Ordering dress, payment details: "I'm going to do that now with you. Correct?"
- From a call lasting 13m 19s , Feb 3, 2024 7:53 PM
Order status inquiry: "I was just calling to get an update on part of my order that I didn't receive."
- From a call lasting 4m 28s , Jan 2, 2024 10:12 PM

Conclusion and closing notes

This is Anthropologie's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Anthropologie agent. This phone number is Anthropologie's best phone number because 2,982 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-309-2500 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Anthropologie first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Anthropologie has 1 phone number. It's not always clear what is the best way to talk to Anthropologie representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Anthropologie. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Anthropologie. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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