Toll-free·Calls Customer Service·Most popular Anker number
Q:
How do I talk to a live human at Anker?
A:Calling this Anker number should go right to a real human being
Q:
Does Anker offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm PST.The least busy day is Thursday, and the most busy day is Monday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Anker phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Anker number should go right to a real human being
Below are some clips we've found from Anker's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Anchor Innovations. All calls are monitored and recorded for quality and training purposes.
For help with Anchor or Soundcore products, press one.
For Eufy or Nebula products, press two.
For Anchor Thank you for contacting Anchor customer support."
Excerpt from a call with Anker
Wednesday, April 3, 2024 5:23 PM
The first phone menu
"Thank you for calling Anchor Innovations.
This call may be monitored and recorded for quality and training purposes.
Our technical support agents are happy to assist you.
Let's get you to the right team. For anchor charging, press one.
For SoundCore Audio, press two.
For Yufe Clean or Yufe Security, press three.
For Anker make three d printers, press four."
Excerpt from a call with Anker
Friday, April 26, 2024 8:06 PM
In fact, much of this information on this page is superfluous because this Anker phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Anker operates the call center for this 800-988-7973 phone number Mon-Fri 9am-5pm PT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Anker phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Anker staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Anker is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Anker
In summation, the best day to call Anker is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Anker staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Anker
If you have time to do a bit of reading before you call Anker, we recommend you read over some of our problem-specific articles.
Anker is a leading consumer electronics brand that focuses on creating innovative and reliable products to enhance and simplify people's lives. Established in 2011, Anker has quickly become synonymous with high-quality charging solutions, audio devices, and smart home accessories. With a commitment to delivering cutting-edge technology, Anker strives to offer products that exceed customer expectations. From power banks and charging cables to Bluetooth speakers and wireless headphones, Anker's extensive range caters to various needs. The brand's dedication to excellence and customer satisfaction is evident through its consistent recognition and awards. Anker's goal is to empower individuals by providing them with reliable and convenient solutions that seamlessly integrate into their daily routines.
Anker offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the product within 30 days of delivery and receive a full refund. The returned items must be in their original condition, including packaging, accessories, and any promotional items. Anker also provides a worry-free 18-month warranty for most of its products, covering any manufacturing defects or malfunction. In case of a warranty claim, Anker will either repair or replace the faulty item, based on their assessment. To initiate a return or make a warranty claim, customers can simply contact Anker's customer service team, who are dedicated to providing timely assistance and resolving any issues efficiently.
Anker offers a wide range of popular products known for their quality and innovation. Among their top sellers are portable chargers, such as the PowerCore series, which provide reliable and fast charging on the go. Anker's wireless charging pads, like the PowerWave series, are also highly sought after, ensuring hassle-free charging for various devices. The Soundcore Bluetooth speakers are another customer favorite, delivering impressive sound quality and long battery life. Anker's line of USB cables and wall chargers are widely acclaimed for their durability and fast charging capabilities. Additionally, their wireless earbuds, such as the Liberty Air series, have gained popularity for their comfort, sound quality, and excellent battery life. Anker continually introduces innovative products to meet the needs of its customers, securing its position as a leading provider of reliable and high-performance technology solutions.
Click the link above to get answers to just about any Anker customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Anker, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about solar generator expansion: "Wondering if there will be an option to expand the watt hours of the Anchor Selects 2000 solar generator in the future."
- From a call lasting 11m 10s , Apr 3, 2024 5:23 PM
Conclusion and closing notes
This is Anker's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Anker agent. This phone number is Anker's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-988-7973 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Anker first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Anker has 1 phone number. It's not always clear what is the best way to talk to Anker representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Anker. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Anker. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.