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Anker Customer FAQ

Top Answers & How-to Guides

What is Anker's Phone Number?

The question we are asked most often is about how to talk to Anker customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Purchasing Anker Products

Where can I purchase Anker products?

Anker products can be bought from various sources including their official website, anker.com, as well as well-known online...
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What is Anker's return policy?

Anker's return policy usually permits returns within thirty days for unused products in original packaging. If a product is...
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Do you offer discounts for bulk purchases?

Anker does not have a publicly stated policy for bulk purchase discounts, but discounts may be negotiable. It is advisable to...
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Anker Product Features

What are Anker's most popular products?

Anker's most popular products include reliable portable chargers like the PowerCore series, efficient wall chargers with...
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Can I charge my device while it is connected to an Anker power bank?

Yes, you can charge your device with an Anker power bank, as it is designed to provide efficient charging for various...
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What is the input and output power of Anker power banks?

Anker power banks offer varied input power from five to fifteen watts and output power can range from five to over twenty-five...
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Are Anker products compatible with all devices?

Anker products are designed for broad compatibility with many devices, especially those with USB charging capabilities....
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Do Anker chargers support fast charging?

Anker chargers are designed for fast charging with various devices, utilizing technologies like PowerIQ and PowerPort, which...
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Product Support and Warranty

Do Anker products come with a warranty?

Anker products generally include a warranty that guarantees quality and performance, typically covering defects in materials...
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Are there any guidelines for proper maintenance of Anker products?

Maintaining Anker products involves keeping them clean from dust, avoiding extreme conditions, managing battery levels between...
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What should I do if my Anker product is not working?

If an Anker product fails to operate properly, begin by ensuring it is adequately charged or that wired connections are secure....
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Promotions and Membership

What accessories do you recommend for your products?

Anker provides a variety of accessories tailored to enhance the user experience with their products. Notable examples include...
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Do you have a registered member program for promotions?

Anker does not operate a dedicated member program for promotions, but they do frequently provide discounts and deals on their...
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We look to the Anker issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Anker issues reported to GetHuman
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