American Fidelity Assurance Customer Service

Phone Number & Contact Info

American Fidelity Assurance's Best Phone Number

800-437-1011
Toll-free·Calls Customer Service·Most popular American Fidelity Assurance number
Q:

How do I talk to a live human at American Fidelity Assurance?

A:Press 3
Q:

Does American Fidelity Assurance offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this American Fidelity Assurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3

What are the hours and when should I call?

American Fidelity Assurance operates the call center for this 800-437-1011 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 120 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Fidelity Assurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Fidelity Assurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call American Fidelity Assurance is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 120 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call American Fidelity Assurance

In summation, the best day to call American Fidelity Assurance is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this American Fidelity Assurance number, but it is also the day with the shortest hold times.

Why Customers Call American Fidelity Assurance

If you have time to do a bit of reading before you call American Fidelity Assurance, we recommend you read over some of our problem-specific articles.

Are there any exclusions or limitations to American Fidelity Assurance policies?

Yes, there are exclusions and limitations to American Fidelity Assurance policies. These exclusions and limitations vary depending on the type of policy you hold. For example, in the case of health insurance policies, pre-existing conditions may be excluded for a certain period of time. Additionally, certain medical treatments or procedures may have limitations or specific requirements for coverage. For disability insurance, there may be limitations on the length of coverage or specific definitions of disability that must be met. It is important to thoroughly review your policy documents to understand these exclusions and limitations. American Fidelity Assurance aims to provide transparent information regarding these restrictions to ensure customers make informed decisions about their coverage.

What types of insurance does American Fidelity Assurance offer?

American Fidelity Assurance offers a comprehensive range of insurance products to meet the diverse needs of individuals and organizations. Our offerings include life insurance, disability insurance, accident insurance, cancer insurance, critical illness insurance, and hospital indemnity insurance. We also provide specialized coverage such as retirement annuities and supplemental health insurance for educators and other public sector employees. Our policies are designed to provide financial protection and peace of mind in various situations, whether it's protecting against unexpected medical expenses, providing income replacement during disability, or ensuring loved ones are financially secure after an individual's passing. With our wide selection of insurance options, individuals and organizations can find reliable coverage tailored to their specific needs with American Fidelity Assurance.

What is the waiting period for benefits to start with American Fidelity Assurance?

The waiting period for benefits to start with American Fidelity Assurance depends on the specific policy or plan chosen by the individual or employer. As an insurance provider, American Fidelity offers a range of products and coverage options, including health, disability, life, and supplemental insurance plans. Each plan may have its own waiting period, which is the period of time that must pass before an individual is eligible to receive benefits. Waiting periods can vary and are determined based on factors such as the type of coverage, policy terms, and employer agreements. To determine the waiting period for a specific plan, it is recommended to review the policy documents or contact American Fidelity Assurance directly for accurate and up-to-date information.

Top American Fidelity Assurance customer service problems

Click the link above to get answers to just about any American Fidelity Assurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More American Fidelity Assurance Customer Service Contacts

There are of course other ways to contact American Fidelity Assurance customer service besides the phone. Below we list the best ones, by medium.

American Fidelity Assurance Customer Help Desk / Web Support

afadvantage.com - Customer Service
Online customer service support
As a last, sometimes only, resort- American Fidelity Assurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is American Fidelity Assurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Fidelity Assurance agent. This phone number is American Fidelity Assurance's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-437-1011 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call American Fidelity Assurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, American Fidelity Assurance has 1 phone number. It's not always clear what is the best way to talk to American Fidelity Assurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for American Fidelity Assurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like American Fidelity Assurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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