Ambit Energy Customer Service

Phone Number & Contact Info

Ambit Energy's Best Phone Number

Toll-free·Calls Customer Service·Most popular Ambit Energy number

How do I talk to a live human at Ambit Energy?

A:Repeat "Representative" until you are transferred.

Does Ambit Energy offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sun 7am-10pm CST. The least busy day is Monday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ambit Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Repeat "Representative" until you are transferred.
Here is how our research team describes the way the Ambit Energy phone system greets you: What state or province are you calling from today?

What are the hours and when should I call?

Ambit Energy operates the call center for this 877-282-6248 phone number Mon-Sun 7am-10pm CT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 1,141 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ambit Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ambit Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ambit Energy is Monday. The most busy day to call is Friday. Again, this is based on a sample of 1,141 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Ambit Energy

In summation, the best day to call Ambit Energy is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ambit Energy staffs the call center well on Monday.

Why Customers Call Ambit Energy

If you have time to do a bit of reading before you call Ambit Energy, we recommend you read over some of our problem-specific articles.

What is Ambit Energy?

Ambit Energy is a leading provider of electricity and natural gas services in the United States. We offer customers the opportunity to choose affordable energy plans that fit their specific needs. With a customer-centric approach, Ambit Energy aims to deliver exceptional service, competitive rates, and innovative solutions. Our commitment to reliability and sustainability sets us apart, as we prioritize renewable energy options and promote energy efficiency. We operate in multiple states, partnering with local utilities to ensure seamless connectivity and high-quality service. Whether residential or commercial, Ambit Energy is dedicated to providing a hassle-free energy experience that saves customers money while benefiting the environment. Join us in our mission to power homes and businesses with reliable, affordable, and responsible energy solutions.

How does Ambit Energy work?

Ambit Energy works by offering affordable electricity and natural gas plans to residential and commercial customers. As a retail energy provider, Ambit Energy sources electricity and natural gas from wholesale suppliers, negotiates competitive rates, and passes on the savings to its customers. Customers can choose from various plans and pricing options to suit their needs. Ambit Energy handles all billing and customer service, ensuring a streamlined experience. Switching to Ambit Energy is a simple process, requiring no installation or equipment changes. Customers retain their existing utility company for transmission and distribution, while Ambit Energy supplies the energy. By consistently providing reliable energy at cost-effective rates, Ambit Energy empowers customers to save money and have peace of mind.

What are the benefits of switching to Ambit Energy?

Switching to Ambit Energy offers numerous benefits. Firstly, customers can save money on their energy bills as Ambit offers competitive rates and flexible plans. They also provide options for renewable energy, allowing customers to reduce their carbon footprint. Ambit Energy prioritizes customer satisfaction, providing reliable and efficient service. Additionally, there are no hidden fees or contracts, ensuring transparency and flexibility. By switching to Ambit, customers gain access to valuable rewards programs, which offer incentives such as travel rewards and credits towards energy bills. Ambit Energy also has a user-friendly online portal, making it easy for customers to manage their accounts and track their energy usage. Overall, switching to Ambit Energy means more affordability, reliability, sustainability, and customer rewards.

Top Ambit Energy customer service problems

Click the link above to get answers to just about any Ambit Energy customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Ambit Energy, and their purpose. Are any of these similar to the reason you are trying to call?
Account verification: "Verifying account details with the representative."
- From a call lasting 8m 33s , Mar 11, 2024 3:01 PM
Requesting bill payment extension: "I need an extension on my bills."
- From a call lasting 55s , Feb 12, 2024 5:10 PM
Requesting bill extension: "I was calling to see if I can get an extension on the light bill."
- From a call lasting 4m 49s , Feb 12, 2024 5:03 PM

More Ambit Energy Customer Service Contacts

There are of course other ways to contact Ambit Energy customer service besides the phone. Below we list the best ones, by medium.

Ambit Energy Customer Email Addresses - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Ambit Energy will reply our your email.

Ambit Energy Customer Service on X (formerly Twitter) - Customer Service
Use the link to connect with customer service through Twitter
Ambit Energy, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Ambit Energy Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Ambit Energy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Ambit Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ambit Energy agent. This phone number is Ambit Energy's best phone number because 6,846 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-282-6248 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Ambit Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or twitter. In total, Ambit Energy has 1 phone number. It's not always clear what is the best way to talk to Ambit Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ambit Energy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ambit Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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