A:Repeat "Representative" until you are transferred.Our free phone can also navigate phone menus to get a live human at Ambit Energy for you.
Q:
Does Ambit Energy offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sun 7am-10pm CST.The least busy day is Sunday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ambit Energy below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ambit Energy phone number to document the phone system.
Here is how our research team describes the way the Ambit Energy phone system greets you: What state or province are you calling from today?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
What are the hours and when should I call?
Ambit Energy operates the call center for this 877-282-6248 phone number Mon-Sun 7am-10pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 103 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Ambit Energy call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ambit Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ambit Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ambit Energy is Sunday.The most busy day to call is Monday, which averages 650% more phone calls by comparison.Again, this is based on a sample of 103 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
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The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
Ambit Energy is a leading provider of electricity and natural gas services in the United States. We offer customers the opportunity to choose affordable energy plans that fit their specific needs. With a customer-centric approach, Ambit Energy aims to deliver exceptional service, competitive rates, and innovative solutions. Our commitment to reliability and sustainability sets us apart, as we prioritize renewable energy options and promote energy efficiency. We operate in multiple states, partnering with local utilities to ensure seamless connectivity and high-quality service. Whether residential or commercial, Ambit Energy is dedicated to providing a hassle-free energy experience that saves customers money while benefiting the environment. Join us in our mission to power homes and businesses with reliable, affordable, and responsible energy solutions.
Ambit Energy works by offering affordable electricity and natural gas plans to residential and commercial customers. As a retail energy provider, Ambit Energy sources electricity and natural gas from wholesale suppliers, negotiates competitive rates, and passes on the savings to its customers. Customers can choose from various plans and pricing options to suit their needs. Ambit Energy handles all billing and customer service, ensuring a streamlined experience. Switching to Ambit Energy is a simple process, requiring no installation or equipment changes. Customers retain their existing utility company for transmission and distribution, while Ambit Energy supplies the energy. By consistently providing reliable energy at cost-effective rates, Ambit Energy empowers customers to save money and have peace of mind.
Switching to Ambit Energy offers numerous benefits. Firstly, customers can save money on their energy bills as Ambit offers competitive rates and flexible plans. They also provide options for renewable energy, allowing customers to reduce their carbon footprint. Ambit Energy prioritizes customer satisfaction, providing reliable and efficient service. Additionally, there are no hidden fees or contracts, ensuring transparency and flexibility. By switching to Ambit, customers gain access to valuable rewards programs, which offer incentives such as travel rewards and credits towards energy bills. Ambit Energy also has a user-friendly online portal, making it easy for customers to manage their accounts and track their energy usage. Overall, switching to Ambit Energy means more affordability, reliability, sustainability, and customer rewards.
Click the link above to get answers to just about any Ambit Energy customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Ambit Energy, and their purpose. Are any of these similar to the reason you are trying to call?
Set up payment plan: "CALLER: Set up payment plan."
- From a call lasting 5m 49s , Nov 27, 2024 2:06 PM
Account verification: "Verifying account details with the representative."
- From a call lasting 8m 33s , Mar 11, 2024 3:01 PM
Requesting bill payment extension: "I need an extension on my bills."
- From a call lasting 55s , Feb 12, 2024 5:10 PM
Requesting bill extension: "I was calling to see if I can get an extension on the light bill."
- From a call lasting 4m 49s , Feb 12, 2024 5:03 PM
Information about why customers call Ambit Energy is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Ambit Energy will reply our your email.
Ambit Energy Customer Service on X (formerly Twitter)
Use the link to connect with customer service through Twitter
Ambit Energy, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Ambit Energy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Ambit Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ambit Energy agent. This phone number is Ambit Energy's best phone number because 6,846 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-282-6248 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Ambit Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or twitter. In total, Ambit Energy has 1 phone number. It's not always clear what is the best way to talk to Ambit Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ambit Energy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ambit Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.