How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Amazon Visa Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:When asked for your "16 digit card number," press 0.
Here is how our research team describes the way the Amazon Visa Card phone system greets you: Please enter your full 16-digit credit card account number. If you are calling to report your card lost or stolen or to check on the status of your application, press the # key.
Below are some clips we've found from Amazon Visa Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"If you need more time, press star.
If you are calling to report your card lost, stolen, or damaged, or to check the status of an application, press the pound key.
Please enter your full sixteen digit credit card account number."
Excerpt from a call with Amazon Visa Card
Saturday, April 6, 2024 7:25 PM
The first phone menu
"This call will be monitored and recorded, and your voice may be used for verification.
Welcome to Amazon rewards card services.
From Chase.
Please enter your full sixteen digit credit card account number.
If you need more time, press star.
If you are calling to report your card lost, stolen, or damaged, or to check the status of an application, press the pound key."
Excerpt from a call with Amazon Visa Card
Saturday, March 23, 2024 4:47 PM
What are the hours and when should I call?
Amazon Visa Card operates the call center for this 888-247-4080 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 298 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Amazon Visa Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Amazon Visa Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Amazon Visa Card is Saturday.The most busy day to call is Thursday, which averages 113% more phone calls by comparison.Again, this is based on a sample of 298 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Amazon Visa Card is Monday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Amazon Visa Card staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Why call this Amazon Visa Card number?
Below is a sample of recent calls to Amazon Visa Card, and their purpose. Are any of these similar to the reason you are trying to call?
Payment inquiry and credit check: "I need to make a payment and also to ask if you had received a credit on my card for forty eight dollars and sixty one cents."
- From a call lasting 6m 27s , Feb 8, 2024 1:53 AM
Setting up PIN for card: "I was trying to set up a PIN."
- From a call lasting 10m 33s , Feb 1, 2024 11:35 PM
Report lost card: "I just found out that my card is missing."
- From a call lasting 10m 32s , Jan 12, 2024 3:03 AM
Updating address on card: "I need to get my address changed on my card."
- From a call lasting 10m 48s , Jan 4, 2024 4:14 PM
More Ways to Contact Amazon Visa Card Customer Service
There are of course other ways to contact Amazon Visa Card customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Amazon Visa Card customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Amazon Visa Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon Visa Card agent. This phone number is Amazon Visa Card's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-247-4080 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Amazon Visa Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Amazon Visa Card has 1 phone number. It's not always clear what is the best way to talk to Amazon Visa Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Amazon Visa Card. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Amazon Visa Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.