Amazon Visa Card Customer Service

Phone Number & Contact Info

Amazon Visa Card's Best Phone Number

888-247-4080
Toll-free·Calls Customer Service·Most popular Amazon Visa Card number
Q:

How do I talk to a live human at Amazon Visa Card?

A:When asked for your "16 digit card number," press 0.
Q:

Does Amazon Visa Card offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 1 minute. The longest hold times are on Tuesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Amazon Visa Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: When asked for your "16 digit card number," press 0.
Here is how our research team describes the way the Amazon Visa Card phone system greets you: Please enter your full 16-digit credit card account number. If you are calling to report your card lost or stolen or to check on the status of your application, press the # key.
Below are some clips we've found from Amazon Visa Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"If you need more time, press star.
If you are calling to report your card lost stolen, or damaged, or to check the status of an press the pound key.
Please enter your full sixteen digit credit card account number."
Excerpt from a call with Amazon Visa Card
Monday, May 27, 2024 9:06 PM

The first phone menu

"This call will be monitored and recorded and your voice may be used for verification. Welcome to Amazon rewards card services. From Chase. Please enter your full sixteen digit credit card account number.
If you need more time, press star.
If you are calling to report your card lost, stolen, or damaged, or to check the status of an application, press the pound key."
Excerpt from a call with Amazon Visa Card
Wednesday, May 1, 2024 2:37 PM

What are the hours and when should I call?

Amazon Visa Card operates the call center for this 888-247-4080 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 311 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Amazon Visa Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Amazon Visa Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Amazon Visa Card is Saturday. The most busy day to call is Thursday, which averages 119% more phone calls by comparison. Again, this is based on a sample of 311 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Amazon Visa Card

In summation, the best day to call Amazon Visa Card is Tuesday.

Why Customers Call Amazon Visa Card

If you have time to do a bit of reading before you call Amazon Visa Card, we recommend you read over some of our problem-specific articles.

What are the benefits of the Amazon Visa Card?

The Amazon Visa Card offers numerous benefits to its cardholders. Firstly, customers receive a $50 Amazon.com Gift Card upon approval of the card, instantly adding value. Cardholders can earn 3% cashback rewards on eligible Amazon.com and Whole Foods Market purchases, which can be redeemed for future Amazon purchases. Additionally, the card provides 2% cashback at restaurants, gas stations, and drugstores, and 1% cashback on all other eligible purchases. There is no annual fee, making it a cost-effective choice. The card also offers no foreign transaction fees, making it convenient for international purchases. Furthermore, it provides travel and emergency assistance services and auto rental collision damage waiver, enhancing customer convenience and peace of mind. Overall, the Amazon Visa Card offers enticing rewards, cost savings, and travel-related benefits, making it a valuable option for Amazon enthusiasts and frequent shoppers.

What is the credit limit on the Amazon Visa Card?

The credit limit on the Amazon Visa Card is determined by various factors, including your creditworthiness, income, and existing debts. Unfortunately, we cannot provide an exact figure as credit limits vary for each individual. However, upon approval of your application, you will be notified of the initial credit limit assigned to your card. Over time, with responsible card usage, payment history, and potential credit line increases, your credit limit may gradually increase. If you are looking to increase your credit limit, you can contact our customer service or review your account online for potential options. Rest assured, we strive to provide you with a credit limit that aligns with your financial needs while ensuring responsible lending practices.

What is the interest rate on the Amazon Visa Card?

The interest rate on the Amazon Visa Card varies depending on the specific terms of the cardholder's account. The Annual Percentage Rate (APR) for purchases, balance transfers, and cash advances can range from a minimum of 15.24% to a maximum of 23.24% based on the individual's creditworthiness. It is important to note that the APR is subject to change and may be adjusted based on market conditions or other factors. Cardholders would be provided with their specific interest rate information upon approval of their application. To get the most accurate and up-to-date information on the interest rate, it is advisable to visit the cardholder's online account or contact customer service.

Top Amazon Visa Card customer service problems

Click the link above to get answers to just about any Amazon Visa Card customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Amazon Visa Card, and their purpose. Are any of these similar to the reason you are trying to call?
Payment inquiry and credit check: "I need to make a payment and also to ask if you had received a credit on my card for forty eight dollars and sixty one cents."
- From a call lasting 6m 27s , Feb 8, 2024 1:53 AM
Setting up PIN for card: "I was trying to set up a PIN."
- From a call lasting 10m 33s , Feb 1, 2024 11:35 PM
Report lost card: "I just found out that my card is missing."
- From a call lasting 10m 32s , Jan 12, 2024 3:03 AM
Updating address on card: "I need to get my address changed on my card."
- From a call lasting 10m 48s , Jan 4, 2024 4:14 PM

More Amazon Visa Card Customer Service Contacts

There are of course other ways to contact Amazon Visa Card customer service besides the phone. Below we list the best ones, by medium.

Amazon Visa Card Customer Help Desk / Web Support

chase.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Amazon Visa Card customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Amazon Visa Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon Visa Card agent. This phone number is Amazon Visa Card's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-247-4080 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Amazon Visa Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Amazon Visa Card has 1 phone number. It's not always clear what is the best way to talk to Amazon Visa Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Amazon Visa Card. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Amazon Visa Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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