AirAsia Phone Number

Call AirAsia customer service faster with GetHuman

+61 2 8188 2133
Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 9am-6pm GMT; best time to call: 10:15am
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Reasons customers like you called recently

I had booked a flight with AirAsia from Manila to Cebu, but did not receive a flight co...
I had booked a flight with AirAsia from Manila to Cebu but did not receive confirmation...
I already booked ticket flight to Padang from Kuala Lumpur for this ** Oktober **** but...
I want to change my Family Name.
My flight was rescheduled due to Typhoon and we want to cancel our flight and get a cre...
I had cancelled an Air Asia flight since * Jul **** due to personal family matters and...
Dear Sir * Dear Madame, **Unfortunately I still have not received any refund for my boo...
Ticket has been issued with **Kg Checked In Baggage but its not reflecting in Ticket It...
I would like to know the special assistance on wheel chair. **Can I request the aircre...
I have provided the information that my ticket refund can be used to book any tickets i...
I have a flight today and Air asia keeps on changing the scheduled time of flight twice...
See more recent reasons for calling

Help me with my issue

Customer Number +61 2 8188 2133 - by the Numbers

Phone number to dial+61 2 8188 2133
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-6pm GMT
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication92%
Quality of help88%
Customer votes540
Information last updatedSat Sep 24 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

AirAsia's Best Toll-Free/800 Customer Phone Number

This is AirAsia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AirAsia agent. This phone number is AirAsia's Best Phone Number because 11,982 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +61 2 8188 2133 include Missed Flight, Change Booking, Cancelled Account, Find a Reservation, Cancel a Reservation and other customer service issues. Rather than trying to call AirAsia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, AirAsia has 1 phone number. It's not always clear what is the best way to talk to AirAsia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting AirAsia - by phone or otherwise

While +61 2 8188 2133 is AirAsia's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact AirAsia please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for AirAsia.

What is GetHuman's Relationship to AirAsia?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AirAsia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amazon Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optus - Faults Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amazon or Optus - Faults. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

AirAsia Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All AirAsia contacts
AirAsia Phone NumberBEST
General customer information

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