AirAsia Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

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Contacting AirAsia

There is only one way to contact AirAsia, shown above. For more details, and to see what shortcuts or tools we provide to get better, faster help from AirAsia, tap or click the link.

Recently Reported Customer Problems

I m repeating myself *Two tickets need to be canceled for full refund *The automated ch...
I booked a flight and chose Value Flexi Pack and chose no insurance. I was charged for...
my case status for refund is closed. what does it mean? Does it mean that I'm already r...
I have a return flight to jogjakarta on this Friday but unfortunately i had an accident...
I put the different email so i pay already i can't get may flight details..what can i d...
I would ask to waive my rebooking fee for *,*** due to rescheduling the ticket.
Would like to up grade my seat to flat bed from Kuala Lumpur to Perth on **nd feb can’t...
nakapagbayad na ako pero wala pa ding booking confirmation
We have currently a Flight from Manila to boracay at **.** but now that Cathay airlines...
I have premium flex and I am trying to change the dates of my flight but I am getting c...
Dear Sirs,**May I know how long its will take for my refund cases(case number...
I want to know if I can cancel my flight from Bangkok to Sorong because I can't make my...
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AirAsia Customer Reviews

3.80 out of 5 | 556 reviews

About AirAsia

If you're here looking up AirAsia customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. AirAsia also goes by or is associated with the names AirAsia. They are considered to be part of the following sectors and industries: Industrials, Transportation, Airlines. AirAsia is associated with terms like private, b2c, airlines by their customers and industry analysts. They are similar to companies like Alitalia, British Airways, WestJet, easyJet, Ryanair, Turkish Airlines, Singapore Airlines. They employ 17,000 people according to customers in the know.

AirAsia Support - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our Playstation Customer Service page. Or take a look at our Optus - Faults Customer Service page. We may not quite have as much of this available for AirAsia customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.

What is the affiliation between AirAsia and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with AirAsia or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.
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