Advanced Disposal Customer Service

Phone Number & Contact Info

Advanced Disposal's Best Phone Number

866-252-0458
Toll-free·Calls Customer Service·Most popular Advanced Disposal number
Q:

How do I talk to a live human at Advanced Disposal?

A:Repeat "Representative". Then you must say "the reason for your call" in order to be transferred.
Q:

Does Advanced Disposal offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 20 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Advanced Disposal phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Repeat "Representative". Then you must say "the reason for your call" in order to be transferred.
Here is how our research team describes the way the Advanced Disposal phone system greets you: In a few words, please describe what you are calling about.
Below are some clips we've found from Advanced Disposal's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling WM. We are very excited to share that we have simple and easy self-service options twenty four seven. Visit w m dot com to quickly find an online solution for your service needs. Do you prefer English or Spanish?"
Excerpt from a call with Advanced Disposal
Friday, February 2, 2024 7:44 PM

They may ask you to say or enter information

"Or payment. Please say it now. You can say provide a status update or schedule a pickup or payment."
Excerpt from a call with Advanced Disposal
Friday, February 9, 2024 8:16 PM

What are the hours and when should I call?

Advanced Disposal operates the call center for this 866-252-0458 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1,012 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Advanced Disposal phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Advanced Disposal staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Advanced Disposal is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,012 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Advanced Disposal

In summation, the best day to call Advanced Disposal is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Advanced Disposal number, but it is also the day with the shortest hold times.

Why Customers Call Advanced Disposal

If you have time to do a bit of reading before you call Advanced Disposal, we recommend you read over some of our problem-specific articles.

Does Advanced Disposal offer recycling services?

Yes, Advanced Disposal does offer recycling services. As a leading waste management company, we are committed to environmental sustainability and providing convenient recycling solutions. Our recycling programs are designed to accommodate diverse needs, including residential, commercial, industrial, and construction sectors. We accept various recyclables such as paper, cardboard, plastics, glass, metals, and electronic waste. Our trained professionals ensure proper sorting and processing of recyclable materials to maximize recycling rates and minimize environmental impact. We also offer user-friendly recycling guidelines and educational resources to promote responsible recycling practices. With Advanced Disposal, you can confidently contribute to a greener future by utilizing our reliable and efficient recycling services.

What are the accepted methods of payment for Advanced Disposal services?

Accepted methods of payment for Advanced Disposal services include credit or debit card payments, ACH bank transfers, and paper checks. Customers can conveniently pay their bills online through the Advanced Disposal website using a credit or debit card. For those who prefer to make payments through their bank, ACH bank transfers are also accepted. Customers can set up automatic payments through their bank account or make one-time payments. Additionally, paper checks can be mailed to Advanced Disposal's billing address. To ensure a smooth payment process, customers are advised to include their account number on the check. Please note that cash payments are not accepted for Advanced Disposal services.

How does Advanced Disposal handle hazardous waste?

Advanced Disposal takes great care in handling hazardous waste. We have a team of highly trained professionals who adhere to strict safety protocols and comply with all federal, state, and local regulations. Our process begins with identifying and classifying the hazardous waste accurately. We use advanced technologies to safely contain and store hazardous materials before their ultimate disposal. Our facilities are equipped with state-of-the-art systems to prevent any leaks or spills, minimizing environmental impact. We ensure proper transportation, utilizing licensed carriers, to ensure the safe transfer of hazardous waste. Additionally, we have comprehensive emergency response plans in place to swiftly address any unexpected situations. At Advanced Disposal, we prioritize the protection of both people and the environment while effectively managing hazardous waste.

Top Advanced Disposal customer service problems

Click the link above to get answers to just about any Advanced Disposal customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Advanced Disposal Customer Service Contacts

There are of course other ways to contact Advanced Disposal customer service besides the phone. Below we list the best ones, by medium.

Advanced Disposal Customer Help Desk / Web Support

advanceddisposal.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Advanced Disposal customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Advanced Disposal's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Advanced Disposal agent. This phone number is Advanced Disposal's best phone number because 6,072 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-252-0458 include Replacement Part, Refund an Order, Return an Order, Make an Order, Device Support and other customer service issues. Rather than trying to call Advanced Disposal first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Advanced Disposal has 1 phone number. It's not always clear what is the best way to talk to Advanced Disposal representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Advanced Disposal. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Advanced Disposal. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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