What is the procedure for reporting missed collections?

If a customer experiences a missed collection with Advanced Disposal, there are specific procedures to follow to report the issue. Generally, customers should first check the collection schedule to ensure that there was indeed a missed service. Once confirmed, it is advisable to reach out to Advanced Disposal as soon as possible to report the missed collection. This can often be done through the customer service section of the Advanced Disposal website where contact information is provided. Customers might also have the option to use their online account for reporting issues. It is important to provide relevant details, such as the address, date of the missed collection, and any other necessary information. Customers are usually encouraged to report missed collections within a specific timeframe to ensure timely resolution. For the most accurate and up-to-date information, it is best to refer to the Advanced Disposal website.