What happens if my trash or recycling is not collected on my scheduled day?

If your trash or recycling is not collected on your scheduled day, there could be a few reasons. It could be due to unforeseen circumstances such as severe weather conditions or road closures that prevent our trucks from reaching your area. In such cases, we will make every effort to collect your waste as soon as possible, typically within the next day or two. If the collection is missed due to a mistake or oversight on our part, we apologize for the inconvenience and will reschedule the collection promptly. To report a missed collection, please contact our customer support team, and we will address the issue promptly. We appreciate your understanding and patience in such situations, always striving to provide reliable waste management services.